Usuário convidado
22 de março de 2023
Hacienda is beautiful. It is grandiose, and relaxing. You will hear the birds chirping as you eat your quiet breakfast overlooking the large pool, and feel serene. Food in the restaurant was great - the servers were very kind and always aiming to please. I had overlooked the negative reviews when we booked thinking people were just being picky, but now that we went feel it’s worth stating that there really isn’t much to do here. We did 2 days, one of which we mostly spent at Chichen Itza (2 hours+ driving each way) and that was plenty. Other than that, there’s a pool, and a massage (not a full spa), or you can go for a walk on a poorly kept trail. The hacienda could use a little love to maintain the grounds a bit better. Theres a beaten down tennis court that isn’t usable, the walking trails need some work, the spa could offer some actual facilities, and the pool finish needs a face lift. Lastly - we did the presidential suite which was beautiful. But, the loud bird sqwaking throughout the night on that side of the hotel made it difficult to sleep. The beds are so comfy but we barely slept from the noise. The shower was also WAY too hard on pressure. Neither of us took a comfortable basic shower here. Impossible without feeling like you’re being hit by a paintball gun in sensitive areas while you’re trying to soap up! The private pool was also very unkept and cold (and almost dangerous with the rocks and stairs you have to take to get there) and we preferred the larger pool. This is the perfect place for someone who’s trying to find a quiet place to write a book, or read, or get work done, or simply be contemplative. However, if you can’t do that for more than a certain # of days without going nuts, then plan your stay accordingly. Two days here and moving to downtown Merida for the rest of our week was the perfect balance for us.
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