Grand Hotel Trieste & Victoria

Das Hotel hat eine sehr schöne klassische Ausstattung. Der Service hat uns leider gar nicht zugesagt. Nicht für Familien mit Kindern geeignet. Beim Check-In mussten wir erfahren, dass wir für unsere 5jährige Tochter extra 100,- EUR pro Nacht in unserer gebuchten Junior-Suite bezahlen müssen. Sie benötigt kein extra Bett, frühstückt ein Brötchen und hat in 4 Nächten 3 Handtücher gebraucht. Das Servicepersonal war sehr unfreundlich und hatte trotz allem guten zureden keine Gnade. Bei der Buchung ist etwas schief gelaufen. Ich bin der Meinung, dass ich nach einem Hotelzimmer für 2 Erwachsene und ein Kind gesucht habe. Ich hatte mich dann nicht gewundert, dass nur 2 Personen auf der Bestätigung standen, da wir in Deutschland ja per Zimmer und nicht per Person zahlen. Die Dame begleitet uns dann aufs Zimmer. Als wir sie batten ein Lagen über beide Betten zu legen, sagte sie kein Problem, ging und wurde nicht mehr gesehen. Vorher hatte sie darauf bestanden uns ins Zimmer zu bringen und uns alles zu erklären. Uns wurde also weder WLAN noch der wunderschöne SPA Bereich erklärt. Auch beim Frühstück war das Personal sehr distanziert. Ich hatte das Gefühl, dass die anderen Gäste viel freundlicher behandelt wurden. Ich denke, wir waren nicht die Zielgruppe des Hotels. Wir werden dorthin nie wieder zurückkehren und ich ärgere mich über die 1400,- EUR, die wir für 4 Nächte bezahlt haben. Wir wollten das Hotel eigentlich nutzen um uns nach langen Messtagen etwas zu erholen. Das war nicht der Fall.

服務，衞生，都非常不錯！

The hotel is huge. I visited it in August. Room: Nice and fairly spacious, though I didn’t like the shower curtain instead of a screen. Food: Good overall. Pools: Pleasant and relaxing, but a bit small. Spa:The beauticians were very caring and skilled, but I was disappointed with the service. I wanted to buy a face cream, but the young girl with white hair and lots of earrings struggled to open the lotion, saying her hands were too sweaty. After receiving assistance, she applied the lotion to me with her sweaty hands. I declined to purchase the lotion, as I did not find this level of professionalism acceptable for a 5-star hotel. Despite requesting information and disposable applicators, a significant language barrier made it impossible to provide them.

During my business trip to Abano Terme. I decided to stay in Grand hotel Trieste Viktoria. Excelent 5* hotel. Excelent food, great service and I loved my accommodation in White Suite. This great hotel has 5 swimming pools with mineral water.

Abano Terme is a deserted city. There are big hotel buildings that are empty, one of them just across the street. Another one is overlooking the pool area. This did not contribute to our feeling. The hotel is spotless clean and level of service is good. Room was very big. Very good bedding. For improvement: breakfast. The staff wait on you with menu as well as in the buffet and it does not feel comfortable. Also the hotel urgently needs an interior decorator and a curator. They just have too much stuff and the bottom line is that you do not enjoy the beautiful objects and the art.

From the first minute I entered the hotel, I felt the attention and care of the staff. I would especially like to mention Eugeniu B. , who works at the reception. At any time, he helped solve all questions and problems. A person who stands in his place and does his job well. I would also like to especially mention the masseuse Elisa Carpanese. She's the best one who's given me a message lately. I highly recommend Her. Tatiana Korolova, who stands at the SPA reception, also stands in her place. Always very friendly and always with a charming smile. Which will help you with the choice of procedures. I really liked the hotel. Very friendly atmosphere. The food was good, the service was excellent. My room was always clean and fresh, thanks a lot to the maid. From the first step into the hotel, everything was fine. Thanks!

The guests were international but also included many Italians. The food was the best quality we have had in any hotel anywhere. And the facilities, right up to date, very well equipped. Their hotel spa represents great value for money and we recommend it highly.

Grand Hotel Trieste & Victoria is the Best Hotel to stay at Abano Therme!!! Excellent food, wide leisure program, strong thermal waters, beneficial for your health and very friendly staff are the main highlights of the hotel. Highly recommend to everyone, who looks for luxury, entertainment and beautiful surroundings!!!

our parents have been regular customers and always loved the hotel and the service. This year, my father had to be taken to hospital for an operation and the staff around hotel director Manuel was just great. They kept constant contact with the hospital and helped us understand what was going on. Their service and commitment was a great help in dealign with this situation. We can't thank the team enough and truly appreciate their support!