Avaliações do Novotel Abu Dhabi Gate

Resposta da propriedade: Obrigado por nos deixar uma avaliação. Agradecemos o seu feedback e estamos felizes por saber que teve uma estadia agradável connosco. No Novotel Abu Dhabi Gate, esforçamo-nos por oferecer a melhor relação qualidade/preço nos nossos serviços. Esperamos que nos visite novamente em breve e que tenha outra óptima experiência! Com os melhores cumprimentos, Laurent NouryGerente Geral do Cluster

Resposta da propriedade: Dear valued guest, Thank you so much for the positive review and high rating! We are thrilled to hear that you enjoyed your stay with us. It was our pleasure to ensure that you had a wonderful experience, and we look forward to welcoming you back in the future. Your kind words truly mean a lot to us and we appreciate you taking the time to share your feedback. Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Daer valued guest, Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service to all of our guests, and it's great to know that we met your expectations. We look forward to welcoming you back again soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, thank you for your wonderful feedback! We're delighted to hear that your check-in experience was smooth and that our reception team was able to accommodate your family's needs. It's fantastic to know you enjoyed the breakfast and found Novotel Gate Abu Dhabi convenient for your staycation and travel plans. We look forward to welcoming you back for another memorable experience! Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your experience with us. Our team works hard to provide excellent service and we appreciate your feedback. We look forward to welcoming you back in the future. Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you found our rooms clean and tidy and enjoyed using the hot tub and steam/sauna room. We apologize for any inconvenience regarding the distance from touristy locations. We are located in a quieter area to provide a peaceful atmosphere for our guests. We are glad to hear that you were able to easily access transportation options to explore the city. We apologize for the oversight regarding the toiletries provided in the room. We will address this with our housekeeping team to ensure that necessary amenities are readily available for our guests in the future. We are delighted to hear that you still enjoyed your stay with us and we hope to welcome you back for another stay in the future. Thank you for choosing to stay with us.Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest,We are very disappointed to receive such a low rating. We are unable to verify your reservation based on nick name and therefore it would be difficult to trace your actual reservation details. With this, we won't be able to find out what really happened.We kindly ask that you complete the online survey you will receive from us so we can address your specific concerns directly.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We always want our guests to leave feeling like they'd happily return, and we'd like the opportunity to earn back your trust.Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you for your kind words about our hotel! We are happy to hear that you enjoyed your stay with us and found everything you needed within the hotel. Our pool is definitely a favorite among guests. We hope to welcome you back in the future!Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear Aamir, Thank you for your feedback. We apologize for any confusion during your check-in process and appreciate your patience. While tea, coffee, and toiletries like toothpaste and brushes are available upon request, we understand that these should be more accessible, and we will work to improve this. We're also sorry for the inconvenience regarding the wake-up call timing. We strive to provide a better experience for all our guests and appreciate your insights as we work on enhancing our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear Irshaad Haniff, Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service to all of our guests, and it's great to know that we met your expectations. We look forward to welcoming you back again soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us and we truly appreciate your kind words. It was a pleasure having you as our guest and we look forward to welcoming you back in the future. Thank you for choosing us for your stay! Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear valued guest, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Resposta da propriedade: Dear Angelszcadi, Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service to all of our guests, and it's great to know that we met your expectations. We look forward to welcoming you back again soon! Sincerely, Sushanth Nambiar, Cluster General Manager