Getfam Hotel

The hotel was nice I like the rooms and the view on the city of Addis the service was great and the restaurant food was ok. Will definitely recommend.

一般吧， 設施：簡單 衞生：可以 服務：還行

房間設施一般，早餐種類中等，但是價格比較實惠

Getfam hotel non refundable package is a scam do not go to this hotel! They have a covid restriction they do not explain upfront very dishonest save your money 💰! The are not honest about the covid restrictions, that only comes up after you’ve confirmed your booking.

Now if you have read some of my other reviews, you know I don't get out much. So I read the reviews before I booked and satisfied with what I read, I requested that our travel agent book us into this hotel. We were attending a wedding there and I was looing forward to the stay. The wedding was very well done and for that, Get Fam should be commended. But the rest of the stay left a lot to be desired. My husband and I were most disappointed. Let me tell you why We checked in very late and was assigned to a room with no mirror in the wardrobe and a fridge we could not plug in. When this was brought to Get Fam's attention, they moved us to room with mold in the bathroom. When I brough this to their attention, they reminded me that they offered us a lesser room. But that's not what we paid for!!!!!! Additonally, We were served coffee/tea repeatedly in chipped coffee cups We did not enjoy the cold/recylced food in the breakfast buffet The chicken used in the chicken parm was so over cooked, we coukd hardly eat it We were surprised to discover the hotel had roaches I could go on, but you get the idea. We left a day early after the water was turned out w/o warning. I requested a refund for the last day and was told that it couldn't be done. I can't do Get Fam.

I stayed at the hotel for 2 days and really enjoyed my stay. As it was my first time in Addis, I found their airport pick up very convenient. The hotel has great location as it is in the heart of the city. The rooms are spacious, clean and well maintained. The hotel staff are warm and friendly. Food is great, with buffet option in the afternoon. I liked the heated swimming pool, steam and sauna, which are all free for guests. Great value for money. I was able to pay for accommodation and meals using by Visa card. I will definitely come back.

If you are looking for a hotel in the city center, not far from the airport, choose this hotel. Very friendly staff, clean room and bathroom, generous breakfast buffet, tasty cuisine. Large lobby with plenty of comfortable sofas!

I have wonderful memories of this establishment, from the the restaurant to the front office staff, they were wonderful. But if you have an issue with your method of payment or their banking system, you will be in pure and utter chaos for months. I was told that a final lpayment did not go thur on my credit card so they ran the card again. Long story short I paid them cash and later found out that the charges went through. So I was billed twice and paid cash once. I returned to the hotel when I discovered this, they would not give me my overpayment. Making promises to take care of it soon. Now they are saying that only the bank can resolve this issue. Month 3, no resolve. I am beginning to wonder if GetFaam scammed me.

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