Avaliações do Avani Adelaide Residences

Name: Avani Adelaide Residences
Address: 176 Franklin Street, Adelaide, South Australia, 5000, Australia, 176 Franklin Street, Overseas
Rating: 4.3

Avani Adelaide Residences

176 Franklin Street, Adelaide, South Australia, 5000, AustraliaVer detalhes do hotel

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Check-in

1 noite

Check-out

Quartos e hóspedes

Avaliações dos hóspedes

4.3/5

Muito bom

50 avaliação

Avaliações verificadas

Agradável e bem localizado4.5

Comodidades4.3

Atendimento4.2

Limpeza4.2

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Todas as avaliações(50)

Avaliações positivas(47)

Avaliações com fotos/vídeo(19)

Ótimos quartos(15)

Estadia excelente!(14)

Ótimas comodidades(13)

Localização conveniente(9)

Quartos grandes(8)

Muitas comodidades(8)

Fácil de se locomover(5)

Próximo ao shopping(5)

Avaliações negativas(3)

unitlancer

Suite com 2 Quartos

Hospedou-se em mai 2024

Negócios

71 avaliação

4.5/5

Ótimo

Publicado em 31 mai 2024

Good place to stay, recommend as have kitchen to cook and dishwasher to clean after. Take note only once a week cleaning

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Resposta da propriedade: Thank you for completing our online guests satisfaction survey following your recent stay. We were thrilled to learn that you enjoyed your stay and that you liked the location . Your feedback has been shared among the team and everyone is highly motivated to work harder towards achieving highest level of customer satisfaction. We look forward to welcome you again in near future for another memorable stay. Yours sincerely, Avani Adelaide Residences

Stephanie

Suíte com 1 quarto

Hospedou-se em mai 2024

Casal

6 avaliação

1.7/5

Publicado em 5 mai 2024

Disappointed, unfriendly and not professional services at the lobby which is running as a cafe. Room smells and stink when we came in. Definitely prefer staying in hotel rather than service apartments

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Resposta da propriedade: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of room and corridor, and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team

Juddy Yen Tien

Suite Superior com 2 Quartos

Hospedou-se em mai 2024

Família

44 avaliação

4.5/5

Ótimo

Publicado em 1 jun 2024

Excellent location near to China Town. Nice and cozy apartment. Staff are friendly.

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Resposta da propriedade: Thank you for completing our online guest satisfaction survey following your recent stay. We were thrilled to learn about your experience and that you liked comfort, cleanliness and hospitality of our friendly team. Your feedback has been shared among the team and everyone is motivated to work harder towards achieving the high level of customer satisfaction. We hope to see you in near future for another memorable stay.

劉建宗

Suite Superior com 2 Quartos

Hospedou-se em mai 2024

Família

1 avaliação

4.2/5

Muito bom

Publicado em 24 mai 2024

Good location. The two bedrooms apartment is spacious. Good layout with balcony.

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Danial Arun

Suite Superior com 2 Quartos

Hospedou-se em set 2023

Negócios

5 avaliação

5.0/5

Excepcional

Publicado em 12 nov 2023

Surprisingly this is a very cool hotel and it had amenities like the gym which is pretty big and quite surprising. The apartment I had was a two bedroom apartment. However, it was located in the basement and just beside the car park but that didn't stop me from having a wonderful time there. The location is great and this is located near Weymouth Street which is quite central considering it's location and distance to Chinatown. Highly recommended as a place because it is located not only at the west side of the city of Adelaide but it is very close to the airport

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Resposta da propriedade: Hi Thank you for your feedback! We are truly grateful for the wonderful feedback you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Best Regards AVANI Adelaide

MDaniels

Suite Superior com 2 Quartos

Hospedou-se em jun 2023

Casal

12 avaliação

4.2/5

Muito bom

Publicado em 13 jun 2023

Pretty satisfied in all areas considering it was the first time staying here apart from the service received at reception with checking in, enquires, information, checking out. A few miserable workers who don’t provide a warm welcoming at all and didn’t explain how to access services within the building clearly. It was really dreadful and disappointing having to ask for help from people like this. We didn’t bother asking to extend our stay another night, we booked elsewhere instead and would rather look to book at other hotels over Avani in future

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Resposta da propriedade: Thank you for your valuable feedback.Constructive reviews allow us to identify the areas of improvement and work towards delivering a consistent service. I thank you for noting these for us and will ensure follow up and training occurs.I hope to welcome you back again in the near future.Kind regards,

Usuário anônimo

Suite Superior com 1 Quarto

Hospedou-se em jul 2023

Casal

13 avaliação

4.0/5

Muito bom

Publicado em 17 jul 2023

Best accommodation in Adelaide. Great service, location and facilities.

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Resposta da propriedade: Thank you for your review.We look forward to seeing you again

Giorgie

Suíte com 1 quarto

Hospedou-se em nov 2023

Casal

5 avaliação

4.0/5

Muito bom

Publicado em 4 dez 2023

Good but needs maintenance

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Resposta da propriedade: Thank you for your feedback! We are truly grateful for the wonderful feedback you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Best Regards AVANI Adelaide

Usuário convidado

Quarto AVANI

Hospedou-se em set 2023

Família

5 avaliação

5.0/5

Excepcional

Publicado em 15 set 2023

great place to stay

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Usuário convidado

Suíte com 1 quarto

Hospedou-se em dez 2021

Família

1 avaliação

5.0/5

Excepcional

Publicado em 21 jan 2022

Highly recommend

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Resposta da propriedade: Dear GuestThank you for your feedback!We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best RegardsAVANI Adelaide Team

Zhuyun

Quarto AVANI

Hospedou-se em nov 2024

Família

40 avaliação

4.2/5

Muito bom

Publicado em 26 nov 2024

房間不錯，但床太軟了，睡的腰疼，枕頭也不太舒服，可下午能看日落，比較乾淨，大落地窗，有陽台，可做飯，樓下就是超市

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Yajulishe

Suite com 2 Quartos

Hospedou-se em ago 2024

Família

43 avaliação

2.0/5

Publicado em 20 ago 2024

這個酒店是這次整個旅程最糟糕的體驗，房間的地板的糟糕程度屬於只要隨有一抹，沒有你抹不到污的程度，沙發，椅子也粘著污積，令人见到就不舒服😭幸得攜程平台的協助解決最後得以達成更换房間，但是更換後的房間地板仍然是污積可見，只能將體感甚差！最後是洒店附有停車場但需支付28刀/晚！位置距離市中心還比較便捷，但卻不能抵消卫生可以糟糕的籍口！

Traduzir

Resposta da propriedade: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team