Meliti Hotel (Adults Only)

Cute hotel with great views in the breakfast area, and nice staff. Also, the view of the hill at the semi-private pools is beautiful. The cleaning was done thoroughly daily in our room. As a nice bonus, there is a cute cat that comes to join at breakfast time every other day.

Worst experience ever In the photos everything looks great - but the reality is different This hotel has ruined all our expectations, we have never had such a bad experience in our lives. Let's start with how we found our room - toilet that constantly flushes, stuffy and stale room, ants, non-working air conditioning, big scratches on the glass of the pool, dirty pillows and bad smelling towels and sheets. We checked in very late and were tired, so we reported it to the reception the next day after breakfast, they assured us that everything will be fixed by the end of the day, very unprofessional, unfriendly and we felt and understood that they do not care about the needs of the guests and their reputation. Another room was not available as they were fully booked or they did not want to do it. Nothing was done on the same day as they promised, but also on the following days. Toilet that keeps flushing itself - was not fixed A/C not working - the next day we saw a worker checking something in our neighbors room so I asked him if he was there to check the A/C - he said yes but he didn't have the information to check our room too so we kindly asked him to do it. We also talked to our neighbors and their A/C was completely out of order and they couldn't sleep all night. Big scratches on the glass of the pool, also they didn't even clean the pool (we had a shared pool with two other rooms), on the second day I cut my big toe badly in the pool and my boyfriend went to the reception for first aid, my boyfriend got an answer from the receptionist that I could have cut my toe in another place but not in their hotel, thus implying that it is not true and gave him just a band-aid, the lady got angry at him that he has complaints and gave very unprofessional answers, he also told them about other problems we had and the lady pretended or maybe she really didn't know, again because of their unprofessional attitude. On the last day of our stay an ant control worker came - so you can draw your own conclusion. I don't want to say more about their breakfast, which was the same every day, bad and tasteless, about the parking and the location. We paid an exorbitant amount of money for the services they offered, 200 euros per night for such a disgusting hotel, no service, no excuses, nothing. I do not recommend this hotel at all. Avoid it completely.

We booked a 2 nights stay for the private pool room. Lets start with the pros which are less than the cons sadly. The hotel (especially the room) is at a nice lacation,viewing the seaside. Pool and balcony are very big,having a small patio outside to sit and enjoy your drinks and 2 sunbeds to enjoy the sun. Sadly the weather didn't help us(rainy and windy) and we couldn't enjoy this part of the room. Swimming pool has a filter which renews the water all day which is good,but the result is cold water if the weather doesn't help. Bed was very cozy and soft. Room had 2 air conditions providing a nice temperature. They have quite good breakfast,big variety,different things each day. Mostly of the staff were polite and nice. Now the cons. Let me state that sadly the weather was not good so the small bad details were easily noticable. We checked in and walked to our room by ourselves. For a 4 star hotel i would expect at least a walkthrough of the room and everything included. The room was clean but not as clean we would expect for the money. Dust to some places and bathtub's and shower's showerhead were both full of salt. The room has a big bathtub in the corner of your bedroom which is a nice touch but it was not fully working. It was missing a button with which you could chooce from where the water comes(tap or showerhead) and the showerhead was broken. We called reception and they came to change the showerhead but they couldnt fix the button,so we had to fill the bathrub holding the showehead for half an hour. After request they gave us a small tool to be able to press the button but that only worked once(too big didnt fit in the hole),so we didn't try again. Outside the patio was nice but the wooden floor deck was not ready for summer season. Small pieces of wood coming out of everywhere,with result to step on them and "hurt" out feet,we had to go around with flip flops. Swimming pool looked cool,was not used because of the bad weather and cold water,BUT was dirty when we came. So they had to come and clean it during our stay. The plus - room has seperate toilet and shower BUT the minus is that sink is also outside of both of these rooms,like in the main room. Mini fridge was totally empty which is the first time i see in a hotel. We had only a small bottle of water,outside of the fridge, waiting for us. We paid 300 euros for a 2 night stay. Sadly not value for money. Maybe if the weather was good we could oversee these details but still,a 4 star hotel should offer a nice stay either way. NOBODY except the very nice worker they sent us said that they are sorry for this poor condition of the pool,showerhead and broken button(not fixed) . Neither they mentioned it,neither they offered any refund,discount or free dinner.

We booked 3 nights at this hotel in a share pool with sea views. We arrived to be told there was a problem with our room and they were putting us in another room for the first night. We were put in a small room with the tiniest shower and bathroom I have ever seen. This was their basic room at considerably less cost than the room we had booked. No apology, no offer of compensation. When we complained loudly we were offered a free meal. We went to the restaurant that night and were given the menus. When they came to take our order I mentioned we had a free meal as compensation. They immediately gathered up our menus and said there was a problem. We were then handed the very basic half board menus. Once again we raised our voices and were given back the a la Carter’s menus. The next morning we waited and waited for our correct room to be available. We were told the cleaners on that floor didn’t start till 11am (even though they were around on other floors at 10am). We packed our bags and waited in reception and eventually were given the keys to our share pool room at 12.15pm. No offer of help with bags to relocate. This hotel is lacking in maintenance and cleaning standards are low. The staff are not particularly friendly and there are not many smiles. Fortunately our other hotels in Crete were a much more pleasant experience.

Not gear at all this year. We stayed in the hotel for 3 nights and we were really disappointed. Last year we stayed in the hotel for an entire week and we loved it and that is why we came back. However, this year the room was dirty, there were damages on the walls, the bath tub in the bedroom did not work properly and many more. When we arrived we've been told that there was an issue with the filter in the pool and they recommended us a different room which was a lot smaller than the one that we booked. We' ve been told that they would fix the pool the next day so we decided to stay in the room that we booked. However, the issue with the pool was not just the filter, the glass was really dirty most likely because people have been swimming after they've applied sunscreen, we were touching the glass and the dirt was coming out, also the sun beds and the sofa in the terrace were really dirty as well as the couch in the room. Additionally, the was like a shower room in the suit and the floor was slippery most likely because it has not been cleaned properly for days. The room has a really good view and the staff is really friendly, the hotel is offering a small breakfast buffet which is quite nice but the whole experience this year was not great at all.

Great location and the view is awesome. Has a lot more potential to be honest. Rooms were very good although some details prove that they could be a lot cleaner and i cannot accept that in the price given the TV is not smart. Personally i hate when showers don’t have a door and the whole bathroom becomes soaking wet. Bathroom in particular needs more attention regarding a customers hygiene. Essence is in the negative aspects that can be improved. Overall a fair choice. Gotta say that the whole staff was EXCELLENT AND VERY KIND AND HELPFUL and the breakfast was very good.

Double superior room with sea view had actually a view of 15 air conditioning units and giant electrical pole in front of the balcony. We were obliged to switch rooms for a less offensive view and were put into a standard size room. Ridiculously small and uncomfortable bathroom and the air conditioning did not work (only worked as a fan). Black out curtains but several lights sources in the room. Too many problems for a short stay.

We stayed here for 5 nights. Hotel was very clean, bright and welcoming. We arrived late and Iwavva (Joanne) welcomed us like family. We loved our room a unit on the top floor with access to a shared pool. The views are amazing. The breakfast was plentiful with many selections. We had dinner there 2 nights and we’re not disappointed, amazing flavours. The staff in the restaurant and bar were great and looked after us daily. A special thanks to Iwavva and the front desk for going above and beyond with dining and boat cruise recommendations to checking in every day as to where we went and saw. She made the stay here the best. We will definitely return to this place and will recommend to everyone

We came for 2 nights in couple. It is a nice place, reserved for adults. Swimming pool is confortable and very quite, with some wind and a very beautiful view on the see! Lots of olive trees around the place. The restaurant is good! Breakfast is very nice too.