La Villa Gallici - Relais & Châteaux

We stayed one night as part of our honeymoon in France, and we really enjoyed hotel’s classic interiors, very nice room condition and hospitality. All staffs have great manners and I could felt that the hotel is tying to give pleasure and surprises to the guest in all moments. Best part was the swimming pool. It is a little bit far from the town but the town is safe so it was not difficult to walk all the way.

Villa Gallici is outstanding! The Hotel has become one of our favorite hotels! It is a gem and an oasis located just on the edge of the beautiful old city of Aix. The decor is wonderful, every little detail is perfect! Michel - the guest relation manager - had such a wonderful French charme - he made our stay! As well as the rest of the wonderful staff. Food is fantastic. But especially the outstanding breakfast and the way it is presented is best start in a day that you can have. You feel like being in a little French paradise! The hotel is a must!

To say that we were pampered is an understatement. This hotel is special! You are transported in time by the beauty of the villa and its surroundings. From the gardens to the rooms you feel the luxury. The staff (at every level) is well trained and attentive. They almost know what you might need before you ask. Our suite was by far the nicest we’ve ever stayed in. The proximity to town and being able to walk everywhere made our visit even nicer. We would gladly return!

From the warmest and friendliest hotel welcome I have ever received, to the charming and helpful way check-in and check-out were dealt with, this four day stay was perfect. The hotel gardens and public rooms are magnificent and the bedrooms are comfortable and stylish. The food was excellent and every member of the hotel staff was friendly, polite and helpful. I don't know when we will next return to Aix-en-Provence but when we do, there is only one place to stay. Thank you, Villa Gallici for a wonderful time.

By far the worst hotel experience we have ever had. We asked for a manager 5+ times and never found one manager available until after our checkout of course. We explained our issues to the GM upon checkout and he rudely pushed us away and ignored our complaints. There was no working air conditioner in our room and they gave us a tiny fan to make up for it. Dinner was horrific and we sent half of our plates back barely eaten. All dishes were cold and the bread, starters and sweets were inedible. They didn’t have enough white wine for pairings. I only had one glass of a three glass pairing and they still charged me. Illegal. Servers took forever in between courses and a quick dinner took over three painful hours—- we left before we had our last plates bc we were that frustrated. We informed the server the plates were bad and she never returned to our table—- never attempted once to resolve it. Breakfast was terrible— took 20 minutes for an iced tea and the server forgot half of our meal we ordered. The sheets were stained and I have about 20 bed bug bites. Avoid this hotel at all costs. We understand things happen, but a manager can immediately rectify a situation. Lauren the GM has NO managers on duty throughout the day and continues to ignore your issues if/when they do arise. He was the most unprofessional GM I have ever met and should be managing a motel 8.

This villa conveyed a strong spirit and history of the place elegantly. The food, housekeeping, service were excellent and luxurious. My stay was memorable and definitely raised my bar for 5 star hotels.

Are you ready to live the pampered life of royalty? Immerse yourself in a world of sculpture, fresh flowers, crystals, gilded moldings, cherubs, tassels and mirrors. Attentive staff, quiet location, delicious food.

5* service from the moment we entered! Special thanks to Audrey and Aurelie who gave the most amazing massages. This experience was the epitome of relaxation with top tier service. Audrey made sure the experience was exceptional from start to finish and made sure everything was perfect for our birthday celebratory visit. Thanks again and we will be a seeing you soon.

I absolutely loved this beautiful hotel! The entire staff was amazing! Rachel was so patient with me with all my reservations and answered all my questions. Really, everyone from the front desk, restaurant servers, landscaper, housekeeping were phenomenal . Housekeeping steamed my clothes for me to perfection and turn down service was so amazing. It was my birthday and they left me special treats and a handwritten birthday note. They truly all went beyond the call of duty. I can’t wait to return!