Usuário convidado
28 de agosto de 2024
We booked a one night stay through *******, as we were passing through the city. When we arrived at the hotel they were not able to accomodate the type of room we needed, not even close. We didn't have a choice as it was late so we stayed anyway. They offered us a 30% dicount and said that I needed to inititate the discount from my end and they would approve it when ******* called them, when ******* called them they hung up. When I called them to confront them about this they insisted that they didn't hang up but rather approved the discount. Which was not the case. Beds were comfy, pillows were terrible, pool was great, breakfast was your regular hotel breakfast nothing special.
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