Gran Hotel Las Fuentes de Fantasia Hoteles

Me and my boyfriend were there for celebrating a special event: my birthday. We were more than surprised and welcomed from the nice reception Ines and all the team. Everything was great and when we ask about anything we get even more. Thank you Ines, Omaima and all for your kindness and making my birthday special..keep being like that ❤️❤️❤️

We stayed here for one night and checked out on October 31st. A few hours after check out, I realised I had left my Apple AirPods in the room. I immediately phoned the number listed on the hotel website to ask them to retrieve them from the room. I was told that I had to send an email, so I did that straight away to the email address I was given. I received no response from the hotel so I emailed again the following day. I also sent a picture confirming that the last place my Airpods were located was in room 431 in the hotel which was confirmed on my ‘find my AirPods’ phone App. Despite phoning the hotel, emailing twice and sending photo evidence of their location, the hotel has still not responded. AirPods are expensive items and I knew exactly where I had left them in the room, yet the hotel has not been bothered to respond to me. I can only assume that my AirPods are being kept by the hotel staff and that the hotel does not take protection of customers property seriously.

This hotel is in a great location, facing Las Fuentes beach and has a nice pool area. There were plentry of sunbeds available but the pool area is quite small so they are pretty close together. The check in went smoothly and our room had a nice view overlooking the pool and sea The room was very clean and had two 3/4 beds, to fit these in it meant that one was pushed right up against the window and was obviously a put up bed and not very stable. The bathroom was large, clean with a big walk in shower and plenty of space to put toiletries etc. One downside to the roon was that it was on the first floor directly over the bar which has live acts etc and is very noisy until around 12.00. The hotel is a very family orientated hotel which was fine nut as we were a couple it was not really suited to us. The breakfast was like being at Butlins where you had to queue to get in and vey crowded. The hotel offered a free drink on arrival which we thought was nice until we realised it was a sugary non acholic cocktail, they also charged for pool towells which I have not normally experienced in a 4* hotel.

This hotel was amazing. We had a fantastic stay. Even though it’s was mainly a resort for Spanish holidaymakers we had a wonderful stay. Staff are 10/10- super friendly, helpful and welcoming. From reception, to the cleaners, restaurant and bar staff. A very Special shoutout to Kwesi and his beautiful wife who work in the restaurant- for us they made our stay very special. Being the only black family, speaking English we did not feel out of place at all because they made us feel so welcome from the first day we came down for dinner. Not many of the staff spoke English but they did and really looked after us if we had any questions or needed help. They helped the other staff in the restaurant look after us also which was very kind of them. We are so grateful to all the staff in the restaurant- excellent service. Thank you both so so very much. Also a special mention to the entire Fanty Club staff who made our children feel so welcome, helped them make friends and got them involved in the activities despite the language barrier. They taught the kids a few Spanish words which was a lovely bonus! Also special thanks to the reception staff who were so helpful and lovely also throughout our stay. Anything we needed or were unsure of they really helped. This hotel is very clean, warm and friendly. There is a good selection of food for breakfast, lunch and dinner in the restaurant - lots of variety (Especially deserts!). Best to do all inclusive or breakfast and dinner. Also, the hotel is in a good location in terms of the beach (literally right beside the hotel). Also there is a local supermarket and strand of few local restaurants and a souvenir shop. (Best place to eat - King Kebab) . A very quite area and not over populated with tourists which is nice! Amazing coastal trail also for walks. The hotel is extremely far for any tourist attractions or city exploring and also from the airport (about 1hr 1/2 - 2hrs drive). Perfect if just looking to do a quiet getaway, retreat or seaside break. Overall a really really lovely hotel and stay. Would definitely recommend and would be back again!

Stayed at the end of October, the Halloween week in Spain. It was great fun, everyone there was Spanish and the hotel was totally decorated for the occasion. The buffet evening meal was really good and very well organised. Would stay again.

Nice hotel with amazing view but for older people only. We were family of 4 with 2 kids under 5years old and we were only one family apart of elderly people up there. We had very nice room 439 with great sea view and very nice spa in hotel as well. Posh restaurant with nice food selection. Only one disappointment as we were with kids and very late dinner. But apart of that nice hotel, thank you

Hemos estado cuatro días y nos a encantado , la habitación muy bonita y limpia grandes vistas desde la terraza , la comida super buena . Las piscinas muy bonitas , sobre todo la que tenia vistas al mar , por poner algún pero el agua de las piscinas estaba congelada , pero la disfrutamos igual Sin duda es un hotel para repetir

Por segundo año hemos ido al hotel la Fuentes.El hotel es una maravilla ,piscinas instalaciones cercania playa ,todo muy bien y correcto.Hay cosas a mejorar pero tiene muchas que suman .Cosas a mejorar,buffet y espectaculos para adultos a la noche.Cosas que suman todo lo demas( ambiente ,animacion niños ,instalaciones ,trato gente del hotel y los que estamos alojados)Es una pasada el ambiente tan bueno que hay entre los que usamos el hotel.Hemos visto que repetimos mucha gente de otros años asi que por algo sera.Nos llevamos tanto padres como hijos muchos amigos del hotel.Seguro que me dejo algo por valorar pero..Tambien algo a mejorar es que creo falta personal en la plancha en los desayunos comidas y cenas.Hacen lo que pueden pero no dan a todo. Las piscinas y habitaciones estan genial la playa a un paso. Volveremos seguro el año que viene puesto que nuestros hijos cuando se van ya estan diciendo para volver( no les vemos el pelo de lo entretenidos que estan) y nosotros tb vamos encantados.

Hotel súper bien ubicado!!! Al lado de la bonita playa de las Fuentes!!!!. Muy bien reformado, habitaciones cómodas y amplias!!!! El buffet dejaba muchisimo que desear!! La comida en si estaba buena, pero tardaban mucho en reponerla e incluso había veces que ya no había. Por poner un ejemplo, uno de los días pusieron tiramisú, pero sacarían 20 para todos los huéspedes, que no se si seriamos 300 aprox. Preguntamos por si había más y nos indicaron que sólo tenían los que habían sacado. Esto pasaba con la mayoría de las comidas. La gente tenía la sensación que o corrías a por lo que te gustaba o no lo cogías. Otra tema fue la animación, un poco escasa. Uno de las cosas por la que escogimos este hotel es porque habíamos leído que la animación infantil muy bien, pero a no sér qué dejarás a los niños en la habitación de abajo pintando y jugando no había. En otros hoteles, se vuelcan bastante mas. Hablamos con varios huéspedes que llevaban años yendo y todos nos decían lo mismo, que había cambiado mucho y que en años anteriores no había sido así. Resumiendo, volveríamos a este hotel pero únicamente con alojamiento y desayuno.