Usuário convidado
25 de maio de 2024
The room, lobby, and breakfast room were all clean, which is my main consideration. The staff we encountered were courteous and helpful. That said, the room, although clean and comfortable, needed some minor fixes, such as the cover to the air conditioner control was broken off and thrown on top of the unit, the curtain was torn, just minor things. We thought the in-room microwave was broken but eventually determined it was unplugged, which would be an easy fix except that we have some mobility challenges and it was difficult to first access the cord and then reach down under the desk to plug it in. Tea made with "hot" water at breakfast had to be heated up in the microwave The one issue that was concerning was the desk chair. Fine to sit in, but when you tried to get up it pitched you forward and could easily cause a fall. I would have reported it as we left but the clerk was busy on the phone. I don't anticipate being in Alexandria in the future, but I'm not sure I'd stay again.
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