Avaliações do Rixos Almaty

Name: Rixos Almaty
Address: Seyfullin Avenue 506/99, 050012 Almaty, Cazaquistão, Seyfullin Avenue 506/99, Overseas, Cazaquistão
Rating: 8.5

Rixos Almaty

Seyfullin Avenue 506/99, 050012 Almaty, CazaquistãoVer detalhes do hotel

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Avaliações dos hóspedes

8.5/10

Muito bom

63 avaliação

Avaliações verificadas

Agradável e bem localizado8.8

Comodidades8.5

Atendimento8.1

Limpeza8.4

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Todas as avaliações(63)

Avaliações positivas(56)

Avaliações com fotos/vídeo(17)

Café da manhã delicioso(8)

Excelente localização(8)

Estadia excelente!(5)

Avaliações negativas(7)

Sudipsk

Hospedou-se em nov. 2025

Família

27 avaliação

10/10

Excepcional

Publicado em 14 mar. 2026

Family friendly hotel. So many options for food. Location is also very convenient. It has grocery store, park , exchange etc at walking distance. Staff is very friendly and helpful. Overall 5 star experience.

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Usuário anônimo

Hospedou-se em ago. 2025

Família

15 avaliação

7.0/10

Publicado em 14 nov. 2025

An older hotel, which is not a bad thing. Breakfasts were fantastic. Our family had a negative experience with check in, cleanliness and safety in our room, and we had to address these matters with a manager. It’s obvious they need to deal with service quality when they make mistakes and get to a point where safety and customer satisfaction are priority.

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T S E

Hospedou-se em mai. 2024

Viajante a negócios

1 avaliação

9.0/10

Ótimo

Publicado em 8 jun. 2024

Good location and friendly staff. The 24-hour gym is very good!

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Muhammad Irsyad Bin Zaini

Hospedou-se em ago. 2024

Viajante a negócios

54 avaliação

10/10

Excepcional

Publicado em 22 out. 2024

My stay at Rixos Almaty in the Deluxe Twin Room with Park View was exceptional. The room was spacious, beautifully decorated, and offered a stunning view of the park, which added a peaceful ambiance to my stay. The beds were extremely comfortable, ensuring a great night’s sleep. The hotel staff were highly attentive and friendly, delivering excellent service from check-in to check-out. The hotel’s facilities, including the spa and fitness center, were top-notch and provided a luxurious touch to the experience. The breakfast was also impressive, with a wide array of delicious local and international dishes. Overall, my stay was nothing short of fantastic, and I would highly recommend Rixos Almaty for anyone visiting the city.

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Resposta da hospedagem: Dear Muhammad Irsyad Bin Zaini ,Thank you so much for your wonderful review! We are thrilled to hear that your stay in our Deluxe Twin Room with Park View was exceptional. It's great to know that you enjoyed the spacious and beautifully decorated room, as well as the stunning views.We take great pride in our attentive staff and are delighted that they contributed to your positive experience. It's also fantastic to hear that you enjoyed our facilities, breakfast offerings, and the overall ambiance of the hotel.Your recommendation means a lot to us, and we look forward to welcoming you back to Rixos Almaty on your next visit!Warm regards,Rakhat Kamila Guest relation agent.

Usuário convidado

Hospedou-se em set. 2024

Viajante a negócios

12 avaliação

9.5/10

Incrível

Publicado em 7 out. 2024

This hotel is excellent. Only complaint is the price is very high.

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Resposta da hospedagem: Dear Guest, Thank you for your feedback! We’re thrilled to hear you enjoyed your stay and appreciate your understanding regarding the pricing. We strive to provide a high-quality experience, and your comments help us continue to improve. We hope to welcome you back in the future!Anara BalgimbayevaGuest Relations manager

Usuário convidado

Hospedou-se em abr. 2024

Família

3 avaliação

10/10

Excepcional

Publicado em 16 mai. 2024

Good location

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Langsuan

Hospedou-se em dez. 2023

Viajante a negócios

50 avaliação

9.0/10

Ótimo

Publicado em 31 jan. 2024

Grand Hôtel Front Desk & Bellboy are helpful and nice Room is good quality but feel dusty Swimming pool is nice

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Resposta da hospedagem: Dear Guest,Thank you for your feedback regarding your experience at the Rixos Almaty. We appreciate your compliments regarding our helpful and friendly Front Desk and Bellboy staff. Providing excellent customer service is one of our top priorities and we're glad to hear that we met your expectations.In regards to your comment about the room feeling dusty, we apologize for any inconvenience caused. We take cleanliness seriously and have shared your feedback with our housekeeping team to ensure that this is addressed immediately. We strive to provide a comfortable and clean environment for all our guests, and we appreciate you bringing this to our attention.Thank you once again for choosing the Rixos Almaty. We value your feedback and will continue to work hard to improve our services and facilities. We hope to welcome you back in the future for an even better experience.Sincerely,Director of Rooms Askhat Ishmukhambetov