Grand Alora Hotel

My feedback solely for the hotel Owner! They must invest in Maintenance and Repair heavily and immediately or Risk hotel closure as many guests like me will never repeat the visit again. You have fantastic and committed staff who despite the continuous complaints from guests, were still smiling! How much is their Pay, I wonder for still working in this deteriorating hotel. I had a few complaints about the room, quickly the staff attended. Superb, but there were some long term problems, apparently no hot water already for sometime! They will bring bucket of water for you to shower! But the timing only in the evening not morning! My toilet ceiling was leaking as per photo, can you imagine what kind of water dropping on your head.

Good location...view from the highest floor also nice Value foe money

Hotel was ok since the price was reduced. But it was poorly maintain. The cupboard was chipped, the shower drain was clogged and the towel need to be change. The room a little dark and need to have more lighting. Parking area need to readjust, big car have problem getting into the slot