Jennifer G
27 de maio de 2024
I booked my hotel last year at $89 a night, however, I got a phone call a day before arriving and was told my CC was wrong. I re-read my information and it all matched. They have no elevator, towels are nasty, free breakfast ends at 9 AM and the rooms are horrible. Broken window, the AC is so loud, no toiletries, no coffee maker, blow dryer does not work - just for show on the wall. no iron, the bed is not a pillow top, the pillows are flat as pancakes, no carpet on the floor and it was so nasty to walk on. Not to mention the Refrige did not work and the list goes on. I understand George Strait was in town but I should not have to be overcharged for a room that is a complete lie online and you show $89 a night for a King and I paid $289 not including tax. Outdated hotel that really should stay at the rates, not overcharge people who will never come back to Ames, IA.
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