Avaliações do Anantara Grand Hotel Krasnapolsky Amsterdam

Resposta da propriedade: Dear Mr. / Mrs.,Thank you for sharing your positive feedback with us via this website. I am happy to read you have enjoyed your stay with us and were satisfied with our service and cleanliness of the rooms.I certainly will share this with our team members, since they will be grateful reading your kind words.Hopefully we may welcome you back in the near future!With kind regards,Arne Heuwekemeijer - Hotel Director

Resposta da propriedade: Dear Maám/Sir,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky on this website.The team and I always strive to provide our guests with nothing less than a 5-star quality service and it brings me great pride to see that you found the heartfelt hospitality of our team and as well as our unique location to exceed your expectations.Thank you once again for choosing our hotel, we look forward to welcoming you back for another memorable experience.Sincerely,Arne Heuwekemeijer – Hotel Director

Resposta da propriedade: Dear Mr Reynolds,Your feedback is certainly disheartening to read, and we deeply regret that your experience was not up to the mark. It's unfortunate that our service did not meet your expectations, and for that, we are truly sorry.On a brighter note, we're pleased to learn that you found our buffet breakfast commendable. We always strive to provide our guests with quality food option. and it's heartening to know that you appreciated that aspect of our service.We are committed to delivering exceptional experiences for all of our guests and we sincerely hope that we will be given another chance to demonstrate this to you. Your experiences are not indicative of the high standards that we set ourselves.Thank you once again for your feedback.Best regards,Inga SchiffersQuality DirectorAnantara Grand Hotel Krasnapolsky

Resposta da propriedade: Dear Mr./Ms.,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Resposta da propriedade: Dear Vancouverlife 123, Thank you for choosing Anantara Grand Hotel Krasnapolsky Amsterdam.We are truly grateful that you took the time to share your experience with us and we are happy to learn that you found the design of our property to be nice and tasteful. Furthermore, we do understand that getting to some specific rooms in a large property could be time consuming and I would like to apologize for the inconvenience in regard to the room allocation which did not meet your expectation. However, we would be happy to provide you with the room nearby our reception for your next visit in Amsterdam.Nevertheless, I am glad to read that you were pleased by the hospitality of our team and that the cleanliness of our property was up to your standard. Thank you once again for your time and for staying with us. It has been our pleasure to welcome you to our hotel and we hope to do so again in the near future. Sincerely, Lana de Wit – Guest Relations Manager

Resposta da propriedade: Dear Mr. Worawit N, Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky on this website. We always aim to provide our guests with nothing less than a 5-star quality and we are delighted to learn that you had a memorable stay with us. Furthermore, I am grateful to read that you enjoyed the variety of food and beverage we offer at our breakfast area and that you appreciated the unique and unbeatable location of our beautiful property. Our great location is truly one of our best assets and it is lovely to see that you were able to explore Amsterdam and all it offers. Thank you once again for your kindness and for staying with us. We are honored to have had you as our guest and we look forward to welcoming you back in the near future. Sincerely, Arne Heuwekemeijer – Hotel Director

Resposta da propriedade: Dear Mr. Thamrin,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam via this website.We are thrilled to hear that we were able to provide you with such a wonderful experience. Providing exceptional experiences for our guests is at the core of what we do, and it is rewarding to receive such positive feedback.Your glowing review truly warms our hearts and motivates us to continue exceeding expectations.We look forward to welcoming him back for another outstanding experience at our hotel.Kind regards,Arne Heuwekemeijer - Hotel Director

Resposta da propriedade: Dear guest,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky on this website.Our aim is to achieve the extraordinary and it is truly a delight to see that you had a memorable stay with us and I am grateful that you were pleased by the heartfelt hospitality of our team. I appreciate your kind praise of our team members and I assure that your compliments will be shared with them as they would be happy to know that they made a lasting impression with you.Thank you once again for choosing our hotel and for such a high rating you gave us. We are honoured to have had you as our guest and we look forward to welcoming you back again in the near future. Sincerely, Arne Heuwekemeijer – Hotel Director