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Avaliações dos hóspedes
4.1/5
Muito bom
89 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.1
Atendimento4.0
Limpeza4.1
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Todas as avaliações(89)
Avaliações positivas(12)
Avaliações com fotos/vídeo(1)
Excelente localização(6)
Estadia excelente!(5)
Proprietário cordial(5)
Avaliações negativas(1)
Tonylcm
Quarto standard
Hospedou-se em set 2024
Família
8 avaliação
3.7/5
Publicado em 11 out 2024
Hotel located besides tram station with historical outlook. Staffs were nice and helpful. Good.
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Resposta da propriedade: Dear Tony,Thank you for choosing NH Schiller hotel in Amsterdam for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you had such a great experience with us.Your kind words about our central location and friendly staff mean a lot to us and will certainly be shared with our team. We strive to maintain the highest standards of hospitality, and it's rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back to NH Schiller in the near future. Should you need any assistance with future reservations or have any special requests, please do not hesitate to contact us directly. Warm regards,Ilinca Maria GheorgheGuest Relations Manager
Chris
Quarto standard
Hospedou-se em ago 2024
Família
4 avaliação
3.2/5
Publicado em 19 ago 2024
There is nothing wrong with this hotel but at the same time it isn't anything special. The room I stayed in was adequate and clean but rather drab, breakfasts were nice but nothing out of the ordinary, location is good if you are looking to stay around the Rembrandt Square area.
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Resposta da propriedade: Dear Chris,Thank you for choosing NH Schiller for your recent stay and for taking the time to share your feedback with us. Your kind words about our breakfast and location mean a lot to us and will certainly be shared with our team. We are deeply sorry to hear about the fact that our hotel did not offer anything special, out of the ordinary. Rest assured, we have shared your comments with the relevant departments to address the issues promptly and prevent recurrence. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything else we can do to assist you. Warm regards,Ilinca Maria GheorgheGuest Relations Manager
Usuário convidado
Quarto standard
Hospedou-se em out 2024
Casal
15 avaliação
3.2/5
Publicado em 19 out 2024
The room is small, however service is good, very polite.
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Resposta da propriedade: Dear valued guest,Thank you for choosing NH Schiller hotel in Amsterdam for your recent stay and for taking the time to share your feedback with us. Your kind words about our polite staff mean a lot to us and will certainly be shared with our team. We are deeply sorry to hear about the issues you encountered, particularly regarding size of the room. Had we known about your wish for a bigger room, we would have accommodated it. Rest assured, we have shared your comments with the relevant departments to address the issues promptly and prevent recurrence. We hope to have the pleasure of welcoming you back to NH Schiller hotel in the near future. Should you need any assistance with future reservations or have any special requests, please do not hesitate to contact us directly. Warm regards,Ilinca Maria GheorgheGuest Relations Manager
Usuário convidado
Quarto duplo superior
Hospedou-se em abr 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 2 mai 2024
Staff helpful, even help us with sending the postcard and store our luggage
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Resposta da propriedade: Dear Guest,We are very pleased to hear that you had a great experience with us, especially with the service provided by our staff. Your compliments will definitely be shared with and the entire team. It was our greatest pleasure hosting you and we would be honored to welcome you back in the near future. Warm regards,Victor M DuenasDuty Manager
Usuário convidado
Hospedou-se em mar 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 20 mar 2023
The hotel was extremely well located, easy access to many attractions and places of interest. Well serviced with bars and restaurants around the adjoining square. The hotel was clean and comfortable with it's own bar and restaurant. The staff were very friendly and helpful. All of these factors made this hotel good value for money. All in all a very pleasant stay.
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Resposta da propriedade: Dear Guest,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. It was our great pleasure to welcome you as our guest. We are incredibly happy that you have been able to enjoy all the comforts that our location have to offer. We are already looking forward to welcoming you again soon. Kind regards,Victor M DuenasDuty Manager
michael
Quarto standard
Hospedou-se em mai 2023
Casal
23 avaliação
4.7/5
Incrível
Publicado em 8 mai 2023
Nice and clean hotel in a perfect location!
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Resposta da propriedade: Dear Michael,We are extremely thankful for such wonderful feedback you have decided to share after your recent stay at the NH Schiller.It has been a real pleasure to have you stay with us, we are glad we have been able to fulfill your desires and expectations.We will be looking forward to welcoming you back, hopefully in the very near future.Victor M DuenasDuty Manager
Resposta da propriedade: Dear valued guest,Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience regarding the noise and your room placement. Upon learning of the issue, we promptly upgraded you to a new room based on your preferences, which you mentioned at the time was to your satisfaction. We're truly saddened to hear that your perspective has changed after your stay. While we understand that the boutique suite was not suitable due to the noise, we did our best to provide a more peaceful alternative that met your needs without any further requests for assistance. We're sorry if the room type change affected your overall experience, but we would have gladly addressed any concerns during your stay. We value your feedback and will continue to work on improving our guest experience. Should you decide to stay with us again, we will ensure your stay is as comfortable as possible.Kind regards,Ilinca Maria GheorgheGuest Relations Manager
Resposta da propriedade: Dear guest,We're thrilled to hear that you enjoyed NH Schiller's central location! Being right in the middle of everything Amsterdam has to offer allows our guests to easily explore and experience the vibrant atmosphere of the city. We take great pride in our convenient location, as it enables our guests to make the most of their time in Amsterdam. Whether it's exploring historic landmarks, enjoying cultural attractions, or indulging in the city's culinary delights, our central location puts you at the heart of it all. Moreover, we are delighted to see that our staff is going above and beyond in order to answer to requests of our guests. Your comments will be shared further in order to keep our team motivated. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future! Kind regards, Ilinca Maria Gheorghe Guest Relations Manager
Usuário convidado
Quarto standard
Hospedou-se em nov 2023
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 22 nov 2023
We hebben genoten van het uitzicht. De kamer is klein maar verder prima. Het toilet is echt te krap en te laag. Personeel zeer attent.
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Resposta da propriedade: Best Guest,Eerst wil ik u bedanken dat u voor het NH Schiller heeft gekozen voor uw verblijf in Amsterdam. Het was ons een groot genoegen om u als gast van de dag te mogen ontvangen. Wij kijken er nu al naar uit om u in the nabijie toekomst weer te kunnen verwelkomen.Met vriendelijke groet,Victor M DuenasDuty Manager
MageliteY
Quarto standard
Hospedou-se em mai 2024
Sozinho(a)
37 avaliação
5.0/5
Excepcional
Publicado em 28 jul 2024
地理位置很好 在阿姆斯特丹運河區的中心 性價比高
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Resposta da propriedade: Dear Magelite,Thank you for choosing NH Schiller for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you had such a wonderful experience with us! Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are thrilled to know that we met your expectations. Your kind words about our good value for money mean a lot to us and will certainly be shared with our team. We strive to maintain the highest standards of hospitality, and it's truly rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back to NH Schiller in the near future. Should you need any assistance with future reservations or have any special requests, please do not hesitate to contact us directly. Kind regards,Ilinca Maria GheorgheGuest Relations Manager
Tequila
Quarto duplo superior
Hospedou-se em fev 2024
Sozinho(a)
68 avaliação
5.0/5
Excepcional
Publicado em 5 fev 2024
地理位置優越,去景點步行可達
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Resposta da propriedade: Dear Guest,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We are happy to hear that you enjoyed your stay at our central location in Amsterdam. We hope to welcome you back to our hotel in the near future. Warmest regards,Victor M DuenasDuty Manager
bryant leee
Quarto Triplo Superior
Hospedou-se em nov 2023
Negócios
12 avaliação
5.0/5
Excepcional
Publicado em 21 nov 2023
很舒服很舒服
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Resposta da propriedade: Dear Bryant,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.Kind regards,Victor M DuenasDuty Manager