Mr. Jordaan

This boutique hotel looks cute for its design, but their business practices are dishonest! I felt uncomfortable with how they treated customers. First, the room I received was not what I had paid for based on the pictures in the app. During my one-night stay, they claimed the hotel was fully booked and offered me a “special arrangement” in a secret annex. I was taken aback and suspected it was staff accommodations since I accessed my room through a different door that had a sign. When I inquired further, the hostess told me I received an “upgrade” to a canal view room because they were full. However, this room was tiny and the heating didn’t work at all. That night was freezing, and when I asked if the AC could help regulate the temperature, I learned it was only functional in summer. They didn’t have any portable heaters available either. I was shocked that the heating system was inadequate, especially in Amsterdam during the snow. The hostess later offered to switch me to another “staff” room, which I switched later, but it was still cold, and I had to sleep in my down jacket. If your hotel is fully booked, don’t allow overbooking on platforms and provide customers with staff accommodations; that’s not acceptable business practice!!! While the hostess was polite and they did give me a bag of snacks upon checkout, the fundamental purpose of staying in a hotel is to have a comfortable experience, which this stay did not provide. I would not recommend this place to anyone. Additionally, the hotel is overpriced, charging a premium for a small room that simply isn’t worth it. Think twice before booking here. They should refund half of the money I paid for my night for such a dishonest practice!

I chose a very small room type, however it was enough for one person. The location was good and the hotel was modestly decorated and clean. I would stay there again.

It was amazing!!!!

Great location, super kind staffs, perfect service. I would definitely recommend this place to my friend!

Harika konum Harika bir otel Odamiz 2 kişi için yeterli büyüklükte idi. Güleryüzlü bir resepsiyon ve hizmet vardi. İlgileri için teşekkürler

Nos ha maravillado este coqueto y pequeño hotel en el barrio de Joordan, una zona ideal para recorrer a pie la ciudad. Nos alojamos en la suite ático, un espacio abuhardillado muy especial y romántico, tanto la habitación como las zonas comunes están llenos de detalles encantadores que se suman a otras sorpresas con las que te obsequian durante la estancia y a la hora del check out. Todo el personal fue muy amable, esforzándose por complacer todas las necesidades. La posibilidad de tomar bebidas calientes en cualquier momento, incluso aperitivos por la tarde, es un plus durante una época tan fría como Diciembre, únicamente nos quedamos con las ganas de probar el desayuno, que tenía una pinta estupenda y precio ajustado.