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Avaliações dos hóspedes
4.8/5
Excelente
201 avaliação
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Avaliações verificadas
Agradável e bem localizado4.9
Comodidades4.7
Atendimento4.9
Limpeza4.8
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Todas as avaliações(201)
Avaliações positivas(198)
Avaliações com fotos/vídeo(129)
Ambiente elegante(43)
Vista bonita(42)
Ótimo design(23)
Quieto e confortável(17)
Ótima comida para o jantar(8)
Piscina excelente(7)
Oferece translado de ida/volta(5)
Ótimo para crianças(4)
Avaliações negativas(3)
Usuário convidado
Quarto - Vista para o Pátio
Hospedou-se em nov 2023
Casal
2 avaliação
4.0/5
Muito bom
Publicado em 23 nov 2023
The hotel is located in a small village at the heart of the bamboo forest, which offers stunning views on the surrounding mountains and tea fields. The rooms are nicely decorated and pretty well equipped. The personal is very kind and try to be helpful.
That being said, our stay was not as good as we had expected because the bedroom and the restaurant were freezing cold. When we first arrived in our room the heating was off so we had to turn it on, which was fine, however 5h later it was still only 17°c in the room and it was already getting dark… We complained and the staff kindly offered to upgrade us to a room which was supposed to be warmer and it was, but only by one or two degrees depending on the hour of the day. The restaurant was only 10°c so we had to eat with jackets and hats on. The floor heating had not been turned on yet unfortunately. So if you consider staying at this hostel during Autumn/Winter make sure to ask if the floor heating is on before booking.
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Resposta da propriedade: I'm very sorry for not providing you with a 100% comfortable stay experience. The temperature in the mountains is usually several degrees lower than in the city, and of course, we will check and improve according to your suggestions. Additionally, due to system issues, the underfloor heating should not be turned on when turning on the air conditioning, otherwise the system may become chaotic. Looking forward to your next stay and witnessing us improve the issues you raised. Thank you! Wishing you a happy life!
Anna Vichnevetskaia
Quarto - Vista para o Pátio
Hospedou-se em out 2023
Casal
36 avaliação
5.0/5
Excepcional
Publicado em 8 out 2023
We had a wonderful stay here. The service was excellent, very detailed and thoughtful.
They upgraded us to a duplex room with amazing views over the mountains. Even so, the smaller room was lovely as well (they let us pick which one we preferred).
They paid a lot of attention to detail, helped us call our drivers, order food, find little hiking routes etc.
The food at the hotel is simple and fresh chinese countryside food. We enjoyed it.
Overall, I'd highly recommend this place.
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6/7
Resposta da propriedade: Dear guests,Thank you for your great comment! We are also very much inspired by your artistic taste and love for nature. It would be a great honor to host you again. We will keep doing our best on providing a beautiful environment and peaceful space for your future visits. Thank you again and best wishes to you!
Laura
Quarto - Vista para o Pátio
Hospedou-se em out 2023
Casal
15 avaliação
5.0/5
Excepcional
Publicado em 24 out 2023
Very pleasant stay! Recommended for a city escape to fully recharge in the nature 🌿👌
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Resposta da propriedade: Appreciate that! In our opinion,the nature built us ,not We built the natrue.Show my respect to the Nature and to you,wish to see you again!
LNShanghai
Quarto - Vista para o Pátio
Hospedou-se em jul 2022
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 22 jul 2022
Amazing get away! Everything was perfect and everyone so kind and accommodating. I was very specific with food and each meal was made based on my requests.
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Resposta da propriedade: Thank you,my dear.It is our pleasure to service you.And wish to see you again.
Usuário convidado
Quarto de Hóspedes - Vista para o Pátio2
Hospedou-se em dez 2021
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2022
Freindly service. Big room with a great view in a very textured and stylish hotel. On the mountain surrounded by plentiful nature. A great getaway from.the city!
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Resposta da propriedade: Dear guests,Thank you for your great comment! We are also very much inspired by your artistic taste and love for nature. It would be a great honor to host you again. We will keep doing our best on providing a beautiful environment and peaceful space for your future visits. Thank you again and best wishes to you!
Resposta da propriedade: 感謝您對我們民宿的喜愛,我們民宿坐落海拔700米山腰上的山谷,入口附近有古樹羣,沿着茶馬古道走70米就到達本店。店內採用高端設備,我們的設計師BOSS親自帶領團隊設計,打造出復古輕奢的風格。看見您12月份又預訂了我們民宿,讓我們感到很欣慰,我們會持續保持熱心服務,讓每位來店的顧客享受山間美好假期~
Resposta da propriedade: 被您們喜愛認可太開心了!!(✪ω✪)我們的選址和店內設計是我們可愛的老闆親自帶領團隊設計的,為了讓來度假的家人們工作之餘享受山間的輕鬆愉快、住店的温馨寧靜~~山間小道是茶馬古道被很好的保留了下來哦。我們這裏一年四季都很分明,相信大家無論哪個季節來都會有不同的收穫。期待您們下雪的時候再次入住!!
Resposta da propriedade: 哈哈哈,我們這裏的盤山公路可是號稱小秋名山呢。有很多人都會來挑戰這條路哦,如果連開車都是旅程中的享受環節,那一定會很開心呢。特別感謝您對我們山裡風景的喜歡,以及對於我們民宿的認可。期待您下次再來哦~
Usuário convidado
Quarto de Hóspedes - Vista para o Pátio2
Hospedou-se em ago 2024
Viaje com amigos
80 avaliação
3.7/5
Publicado em 21 ago 2024
這家酒店的服務真是沒得説,工作人員熱情周到,讓人感覺賓至如歸!房間裏的天窗設計更是點睛之筆,晚上躺在床上就能欣賞滿天星空,超級浪漫!
美中不足的是,酒店的裝修稍微有些老舊,如果能更加 modern 一些就更好了。另外,早餐種類相對較少,希望可以增加更多選擇。
總的來説,瑕不掩瑜,這家酒店還是非常值得推薦的!
Traduzir
Resposta da propriedade: 非常抱歉沒有得到您的最佳認可。關於裝修老舊問題,我們是老房子改造而來的。設計上團隊保留了一些原始的木結構,更加融入當地特色,可能給您帶來了一些不好的感覺,對比深表歉意。早餐的話我們有雜糧,雞蛋,水果,蔬菜和茶飲,會根據您的意見再適當增加選項噠。由衷感謝您提出的見解,歡迎下次再來哦~