Usuário convidado
6 de janeiro de 2025
it is a good looking hotel from outside, in a very prime location. we stayed here for 5 nights from 28th dec to 2nd jan for the new year’s and booked 2 executive suites. below is our genuine experience:
1. we had a lot of trouble checking in, after being tired from 12+ hrs long road trip which we informed the person on desk, we had to wait for more than 2 hrs beyond the committed time of 2 pm ist
2. the room barely had any amenities like hair dryer, hand towels, tissue papers, toilet papers
3. we had to repeatedly request them to ask for these items
4. on requesting room clean(once per day) they would respond by saying “not sure if we can commit to that”. the room cleaning was barely up to the mark. one day we got pale looking pillow the other day yellowish towel
5. to add to all of this, we found a cockroach in our washroom.
6. the breakfast was very average, goa has always been known for good food but i don’t know how these people messed that up too. limited menu options was another issue but given the taste we were eating bread and jam for most of our stay
7. we tried ordering food inside our rooms during one of the afternoon. half the menu options weren’t available, and what they sent us was just not tasty
8. not sure how their rating is above 4
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