Usuário convidado
16 de novembro de 2023
To get to the main street or the old town, you will need to walk a few blocks or use public transport. The rooms are spacious, many (but not all) have a personal balcony with a table and chairs (quite dusty), the furniture is quite worn (not like it looks in the photo). In some rooms there are refrigerators, but they are old and do not work well, in others there is only a cabinet where there used to be a refrigerator. The hair dryers are quite old. There is no kettle or any tea accessories in the room. Guests are forced to collect hot water themselves from the cooler on the ground floor into their own dishes. On the first evening there was a breakdown with the centralized lighting in the room (the light stopped turning on), in addition, there was no telephone in the room to contact the reception, after a personal visit to the reception, the employee finally got up, but the problem was not solved, I had to spend the evening in darkness. The next day I was forced to move to another room. I was outraged on the second evening of my stay, while I had booked two nights, by the administrator Lema who checked me in for two nights on the first day, pretended that she didn’t recognize me, demanded to show me the key and tell me my name. The staff needs to be attentive to the guests so as not to create such uncomfortable situations!
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