Usuário convidado
29 de maio de 2024
I have had one of the worst dining experiences from any hotel I have stayed at for many, many years, (and we have travelled all over the world), and it has completely spoilt my entire holiday and cost us extra money which had not forecasted for. The Hotel was the Parador de Antequera, four star with an allegedly good solid reputation. I booked with Newmarket Holidays. Before I booked I made it quite clear that we were vegetarian and I was a diabetic. I was told that the menu had choices so it would not be a problem for my dietary requirements. The first evening meal on 1st May, 2024 was the day we arrived. We went down to dinner,(our allotted time was 8.30 pm) to be given a a bowl of gazpacho, flour based a thickening agent I would have thought which was truly revolting and not something a diabetic would choose to eat due to the high carbohydrate volume. The menu only had this a starter and I explained I was a diabetic but the waiting staff did not understand what I was explaining so I tried eating a little but it was not very nice. Then the main course was placed in front of me.... PORK ! Yet again i had to leave the table to explain I don't eat meat as we are vegetarian. This took some doing because i do not speak Spanish and most of the staff don't speak English so there was a bit of a confrontation between myself and the staff. because I was going to end up with no evening meal. I ended up being given a plain bowl of pasta. Disgusting for what is allegedly a 4 Star hotel don't you think? I refused it. These episodes disrupted my fellow diners on the table I was sitting on and, as I explained to Debbie on the phone this morning when I rang to complain, ended up alienating my sister and myself towards the end of our holiday as there were conversations about being given food that I can eat nearly every evening in the restaurant. Obviously they didn't pay all of that money to listen to that every evening. They actually spoke very little to us for the duration of the holiday, despite sharing a table with them. But with no Spanish speaking representative for your company, What was I expected to do? This happened nearly every evening and on the second evening meal i was offered tuna, to a vegetarian?? We started paying out for having dinner at lunchtime at the places we visited but at 12 -16 Euros for a nourishing meal, this started to eat away at our spring money, Sadly I have no receipts as they were mislaid before I returned to the UK. I gave the restaurant another try on 6th May. Oxtail stew with no alternative. The same old conversation took place and I was told by a very rude waitress who told me to sit down when i politely asked what I would be eating and that there was no vegetarian food in the kitchen and she offered me an omelette, I had to accept as I was very hungry but an omlette and nothing else in a so called 4 star restaurant?? Really ??? I was unable to eat any of the deserts as a lot of them had masses of sy
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