Usuário convidado
11 de janeiro de 2024
The location is very nice, the view is beyond amazing.. the food is average for lunch below average for the breakfast.. rooms are clean.. my worst experience was the staff.. on my second day we requested to have a boat to go to elephantine island, nobles tombs and botanical gardens.. we talked to the sailor and had a deal to take us for 500 EGP.. we climbed the hill at nobles tomb, while going down we met someone who told us that the sailor is asking people who are going up to ask “those with red backpacks” to come down because he’s late (this was 3 hours after we had the deal for the whole tour) we went down to find the sailor screaming that he want to go back to the hotel now!!! We called the administration who asked him to complete the tour as the deal so he did but with lots of screaming.. the second weird experience was when we checked out at 6 am, we called them to tell them that we have a lost item that was left in one of the rooms, they found our items (a purse full of makeup and a Calvin clein hand bag full of bracelets) they found it and we asked them to send it to a friend in a nearby hotel and we will pay for the messenger, they said that instead they will send them with the messenger to Luxor (where we were at this moment) but we have to pick it up from the messenger at the train station at 2 am, although it was less convenient than having the friend in Aswan take it, we agreed, went to meet the messenger at 2 am, he said “oh sorry I left your items at a cafe in Aswan 3 hours ago” and he simply left 🤷♀️
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