Avaliações do Grecotel Pallas Athena

Resposta da propriedade: Thank you for your kind words! We're glad to hear that our staff was helpful and that you enjoyed our convenient location. We hope to have the pleasure of welcoming you back for another great stay soon.Best regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you so much for your kind words and for choosing to stay at the Grecotel Hotel during your time in Athens! We're thrilled to hear that you had a fantastic stay with us.It's wonderful to know that you found your room spacious and comfortable, and that our staff's exceptional helpfulness made a lasting impression on you. Providing excellent service is at the heart of what we do, and we're delighted that our team went above and beyond to ensure you had an enjoyable experience.We're also pleased to hear that you appreciated the cleanliness of our hotel and enjoyed our delicious and diverse breakfast offerings. Your satisfaction is our top priority, and it's great to know that we were able to meet your expectations.Thank you for recommending us to other travelers. We can't wait to welcome you back to the Grecotel Hotel on your next visit to Athens!Warm regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for taking the time to share your feedback! We’re thrilled to hear that you found our hotel to offer great value for money and that our team’s friendliness and the variety of our breakfast left a positive impression.We appreciate your honest comments regarding the facilities. While we take pride in maintaining a clean and comfortable environment, we understand the importance of modernization and are continuously working on plans to enhance our guests’ experience.Your feedback is truly valuable to us, and we hope to have the pleasure of welcoming you back in the future for an even better stay.Best regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for sharing your experience with us. We are pleased to hear that you appreciated our service, especially when our staff assisted with the bed change for your child. It’s wonderful to know that you enjoyed the view from your balcony and found our location convenient for exploring the nearby market, supermarkets, and shopping malls.We apologize for any noise disturbance from the street and appreciate your understanding. We hope to have the opportunity to welcome you and your family back for another stay in the future.Best regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location convenient and appreciated the modern decor and overall cleanliness.We apologize for any inconvenience caused by the condition of the bath towels. Maintaining high standards of cleanliness and comfort is of utmost importance to us, and we appreciate your feedback regarding this matter. Rest assured, we will address this issue promptly and ensure that our towels are refreshed to meet our guests' expectations.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be neat, with high standards, and that you enjoyed our rich breakfast offerings in our vibrant neighborhood.We're also delighted that you found our rooms to be spotless. However, we apologize for any inconvenience you experienced with parking. We understand the importance of convenient parking for our guests and will certainly look into how we can improve this aspect of our service.Your feedback is invaluable to us as we continually strive to enhance our guests' experience. We hope to have the opportunity to welcome you back soon for another enjoyable stay.Warm regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for your kind review! We’re glad to hear you had a very good stay and appreciated our accommodations.We look forward to welcoming you back in the future.Best regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our superior location and the enthusiastic service provided by our team. Your kind words motivate us to continue delivering exceptional experiences to our guests.We hope to have the pleasure of welcoming you back to Grecotel for another fantastic stay in the near future!Warm regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for sharing your feedback with us. We're glad to hear that you found our room environment and service satisfactory.We apologize for the noise disturbance during your stay. Ensuring a peaceful and comfortable experience for our guests is a top priority, and we regret any inconvenience caused. We will investigate the source of the noise and take appropriate measures to minimize it in the future.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more tranquil stay.Warm regards,Dionysia DimitroulaFront Office Manager

Resposta da propriedade: Thank you for sharing your feedback with us. We're pleased to hear that you found our service considerate.We apologize for any inconvenience caused by the size of the room and the cleanliness standards not meeting your expectations. Ensuring our guests' comfort and satisfaction is paramount to us, and we take your comments seriously. We will review our cleaning procedures to ensure that our hygiene standards are consistently met.We appreciate your constructive feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Dionysia DimitroulaFront Office Manager