Barclay Suites

Avaliações do Barclay Suites

Barclay Suites

74 Albert Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandVer detalhes do hotel
Barclay Suites
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1 noite

Avaliações dos hóspedes

4.2/5
Muito bom
109 avaliação
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.1
Atendimento4.1
Limpeza4.2
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Todas as avaliações(109)
Avaliações positivas(102)
Avaliações com fotos/vídeo(19)
Ótimos quartos(32)
Estadia excelente!(22)
Proprietário cordial(17)
Localizado no centro(17)
Muitas comodidades(13)
Quartos grandes(9)
Conveniente para compras(9)
Preço adequado(7)
Avaliações negativas(7)
Usuário convidado
Suíte deluxe com 1 quarto
Hospedou-se em nov 2024
Negócios
24 avaliação
1.7/5
Publicado em 24 nov 2024
The room is not clean, no service at all. The washing machine is leaking, stove not working, limited cooking utensil. Odd sound for the whole night, TV not working. Even reporting all the problems, nobody handle it.
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback. We take all guest concerns seriously, and we want to remind you that our team is available 24/7 to assist with any issues or requests during your stay. We encourage all guests to contact us immediately if they experience any problems, so we can address them promptly.Regarding the issues you mentioned, we are always ready to help with maintenance or any other needs you may have, such as the washing machine, stove, TV, or additional kitchen utensils. If there is an odd sound or any disturbance, please notify us right away so we can investigate and resolve it for you.We are committed to ensuring a comfortable and enjoyable experience for all our guests, and we are here to assist whenever needed.Kind Regards,Barclay Suites Management
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Usuário anônimo
Suíte deluxe com 1 quarto
Hospedou-se em ago 2024
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 13 ago 2024
One bedroom apartment was a definite good option. Washer in apartment was a bonus to travel light with lesser apparels. Hotel was close to transport. Night view of tower is good!
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Resposta da propriedade: Thank you for the wonderful review! We agree that the washer/dryer is a great feature to have in our suites. We look forward to welcoming you back soon Kind regards, Barclay Suites team
Usuário anônimo
Suíte deluxe com 1 quarto
Hospedou-se em dez 2024
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 1 jan 2025
I had a fantastic stay at this hotel! The room was clean, spacious, and well-equipped. The staff was incredibly friendly and helpful. The location was perfect, close to major attractions.
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Resposta da propriedade: Kia Ora,Thank you for your wonderful review! We're delighted to hear that you had a fantastic stay and enjoyed the clean, spacious room, as well as the helpful staff. It's great to know that our location worked well for you. We truly appreciate your feedback and look forward to welcoming you back soon!Kind Regards,Barclay Suites Management
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Usuário convidado
Suite Deluxe com 2 Quartos
Hospedou-se em dez 2024
Viaje com amigos
3 avaliação
3.7/5
Publicado em 5 dez 2024
The location of Barclay Suites is great, although the area is currently under road work construction out front. The reception staff were very friendly and accommodating to any of our queries and needs. The two bedroom, two bathroom suite was very convenient to have on our travels. It is a great offering not many of the other hotels have. The cleanliness was not up to par, however, as there was multiple stained furniture pieces, pillow cases along with debris, dirt, and dust present throughout the unit. Unit could use a very good thorough cleaning to bring it up to standard. Further, the two in one washer dryer is not very good. Made our whites grey, and did not dry properly. The cycles are hours, some 4 hours plus long, so it’s not really efficient or useable at all.
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Resposta da propriedade: Dear Guest,Thank you for sharing your detailed feedback about your recent stay at Barclay Suites. I’m pleased to hear you enjoyed our central location and found our two-bedroom, two-bathroom suite convenient for your travels. It’s also wonderful to know our reception team made a positive impression—your kind words mean a lot to them.However, I’m truly sorry that the cleanliness of your suite and the functionality of the washer-dryer did not meet your expectations. Please accept my sincerest apologies for these oversights. Your concerns about stained furniture, pillowcases, and general cleanliness have been noted, and I’ll be addressing this with our housekeeping team immediately to ensure such issues are rectified and prevented moving forward.Regarding the washer-dryer, I understand how frustrating it must have been to experience inefficiencies during your stay. We will investigate the unit in your suite and explore improvements or alternatives to enhance its usability.Your feedback is invaluable in helping us improve, and I appreciate you bringing these matters to our attention. If you decide to stay with us again, please don’t hesitate to reach out directly—I’d like to ensure your experience is nothing short of excellent.
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Usuário convidado
Suite Torre
Hospedou-se em mai 2024
Família
12 avaliação
4.5/5
Ótimo
Publicado em 13 mai 2024
It was a convenient location at center of town and close to many restaurants and stores. The space is comfortable and the views are spectacular. The service and amenities are kind of minimal for the price.
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Resposta da propriedade: Kia Ora Thank you for your positive review! We're delighted you enjoyed the convenient location, comfort, and spectacular views. We appreciate your feedback on the service and amenities and will work on making improvements. We hope to welcome you back soon!Barclay Suites Team
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Tom de Reu
Suíte deluxe com 1 quarto
Hospedou-se em nov 2024
Casal
7 avaliação
4.5/5
Ótimo
Publicado em 7 nov 2024
Nice location, very close to CBD. Rooms had all facilities needed. Breakfast in coffee place next to the hotel had sufficient choice, portions ok!
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Resposta da propriedade: Dear Tom,Thank you for taking the time to share your feedback. We are glad that we were able to cater to your needs, and look forward to welcome you back again in the near future.Regards.Barclay Suites Management
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Jodik
Suíte deluxe com 1 quarto
Hospedou-se em dez 2024
Casal
5 avaliação
4.2/5
Muito bom
Publicado em 1 jan 2025
Great spot! Rooms a little tired but we were not in them much abd the cost was great!
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Resposta da propriedade: Kia Ora Jodi,Thank you for your review! We're glad you enjoyed the great location and found the value to be excellent. We appreciate your understanding regarding the rooms, and we're happy to hear that it didn't impact your stay. We hope to welcome you back soon!Kind Regards,Barclay Suites Management
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Usuário anônimo
Suíte deluxe com 1 quarto
Hospedou-se em set 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 1 out 2024
Great for a short Auckland stay. Construction going on on roads outside but minimal disruptions.
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Resposta da propriedade: Thank you for your positive feedback! We're glad to hear that you had a great stay with us and that the construction outside didn't disrupt your experience. We hope to welcome you back for another visit soon!
Usuário anônimo
Suíte deluxe com 1 quarto
Hospedou-se em dez 2024
Casal
4 avaliação
4.5/5
Ótimo
Publicado em 8 dez 2024
Location is good. Shower room very tight. Room is spacius. Room is clean.
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Resposta da propriedade: Thank you for taking the time to share your feedback. We look forward to having you back in the future!Regards,Barclay Suites Management
Shamila Azhar
Suite Executiva com 1 Quarto
Hospedou-se em set 2024
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 9 set 2024
The hotel is clean and the vire is really nice. Good location and adfordable price. Very spacious.
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Resposta da propriedade: Thank you for choosing to stay with us. We're pleased to know that your experience was enjoyable and that our location and service met your expectations. We hope to have the opportunity to serve you again soon Kind regards, Barclay Suites team
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find.
Suíte deluxe com 1 quarto
Hospedou-se em out 2024
Negócios
21 avaliação
5.0/5
Excepcional
Publicado em 2 nov 2024
Warm hospitality and easy connect to airport. Also near side shopping center
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Resposta da propriedade: Dear find,Thank you for taking the time to share your feedback. We look forward to welcome you back in the future.Regards,Barclay Suites Management
Godfrey Antony
Suite Executiva com 2 Quartos
Hospedou-se em ago 2024
Família
24 avaliação
5.0/5
Excepcional
Publicado em 17 ago 2024
My 2nd to this place. Can’t think of a better place to stay in Auckland walking distance from tower, queens street, Albert park. So enjoyed the proximity. The rooms are big and spacious and kept clean.
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Resposta da propriedade: Kia Ora Godfrey, Thank you for the wonderful review! It was great to have you stay with us again, and hear you enjoyed the location, cleanliness and service at Barclay Suites! We look forward to seeing you again soon!
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Shanntjf
Suíte deluxe com 1 quarto
Hospedou-se em nov 2023
Sozinho(a)
8 avaliação
4.7/5
Incrível
Publicado em 12 dez 2023
It was a pleasant stay at the Barclay Suites. Room is clean and comfortable. Downside, there are construction sites around making navigation a little confusing. Overall highly recommend to stay there. Good for family. Even better for solo travellers that are loaded🤣
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Resposta da propriedade: Kia Ora, Thank you for sharing your experience at Barclay Suites. We're delighted to hear that you found your room clean and comfortable. We apologize for any inconvenience caused by the Road construction sites nearby, which may have made navigation a bit confusing. However, we're pleased that you still enjoyed your stay overall. Your recommendation means a lot to us, especially for families and solo travelers. We appreciate your feedback and hope to welcome you back soon for another pleasant stay.Barclay Suites team
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Nuramielia Satria
Suite Executiva com 1 Quarto
Hospedou-se em mai 2024
Família
4 avaliação
4.5/5
Ótimo
Publicado em 13 ago 2024
Well equipped, good location. However there was construction going on around the area during my stay so may be a bit inconvenient in terms of accessibility. No noise could be heard though.
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Resposta da propriedade: Kia Ora Nuramielia, Thank you for staying with us and your wonderful review! It is a shame that Auckland CBD is full of construction. Very pleased to hear that you enjoyed our location, clean suites and had a good nights sleep! We look forward to welcoming you back soon Barclay Suites team
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Qi Chen
Suite Executiva com 1 Quarto
Hospedou-se em jan 2024
Casal
14 avaliação
4.7/5
Incrível
Publicado em 1 fev 2024
The location is perfect to move around to the City. The receptionist is very friendly. The room is clean and spacious.
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Resposta da propriedade: Kia Ora Qi Chen,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you found our location convenient for exploring the city and that our receptionist made a positive impression with their friendliness.It's also great to know that you enjoyed the cleanliness and spaciousness of your room. Providing a comfortable and welcoming environment for our guests is our top priority, and we are thrilled to hear that we met your expectations.We appreciate your feedback and look forward to welcoming you back on your next visit. Kind Regards,ParasRooms Division ManagerBarclay Suites
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