Corick House Hotel & Spa

Pros Comfortable beds, Damien and another restaurant server (didn’t get his name) were lovely, nice food at breakfast. Cons Room was filthy when we arrived, it looked like it hadn’t been cleaned (see attached photos). We spoke to a manager and they offered us another room in an older part of the hotel as they were fully booked. This room was dusty and had stains on the bed and flies began to appear in the bathroom. No towels were provided in the bathroom and no robes or slippers. The biscuits provided were out of date. There was a noise all night that sounded like a boiler turning off and on, so we got no sleep. We then moved back to the original room the next day, after it had been cleaned. As we entered the room we got the fright of our lives when a member of staff was standing right in front of us. Reception called to check on the room, I said we would stay the night but it still wasn’t clean. The kettle was dirty, the grout in the shower was still stained yellow, stain still on the light switch. Flies also began to appear in this bathroom also! No safe or mini fridge in any rooms other than the suites. We ordered lunch to the room and there was hair on both of the dishes. Understaffed in every department, spa, bar, restaurant, reception. Hotel very run down, windowsills broken in hallways. Wallpaper ripped off walls. Lift very dirty. The spa was small. Staff stressed out, couldn’t get a hold of anyone for queries. No coffee pods or teaspoons in spa relaxation room, I had to walk around looking for someone. Steam room door gets stuck so be careful! Initially we were only offered 20% off the bill which we did not believe was good enough considering the horrible experience we had. We were then offered 50% off but safe to say we won’t be back. I wanted to love this hotel but sadly it cannot meet basic standards for a two star never mind 4.

My relaxing getaway here was let down by the fact that my iPhone charger, worth €80, seems to have disappeared into thin air. I realised I had left it in the room shortly after leaving while in the car on the way home. I rang reception a couple of times and they say nothing was found. Bizarre when it was the last place i used it..

My husband and I thoroughly enjoyed our 3 night stay . He had been quite ill this year and it was just what the doctor ordered. A bit of a mix up over the room, but the receptionist could not have been more helpful. We were given a beautiful room and would go back to it tomorrow ! The grounds are stunning and we really enjoyed our meals and breakfasts. We were in the older part of the hotel and loved that we felt as if we had our own front door out into the stunning grounds. Last but not least the staff were amazing, friendly, welcoming , knowledgeable and oh so helpful. My husband accidentally tidied my small hearing aid into the little bin in our room which we only realised after the cleaners had been . Cleaning staff retrieved it (my husband offered to look himself). This was all done in good grace and said hearing aid was returned to our door by the receptionist within 10 mins to a very relieved lady ! Special thanks to all the staff including the spa for a most enjoyable stay . A special mention to Florence our breakfast lady, to whom nothing was too much trouble, a lovely person. Also the two lovely receptionists with whom we dealt with on the day we arrived (Sunday 22nd September)… super girls ! We hope to go back for my husband’s 60th birthday in February.