Chris Y
14 de agosto de 2024
I brought my family here to stay last weekend and not only were we greeted as if we were an inconvenience by a senior front of house male, I was then left to carry a pram up and down stairs by myself and not once during our stay was I offered any help, given there was no elevator. The hotel is now outdated and looks the same as when we were here in the mid 1990s. The young lady and man that served us breakfast really did a great job but were clearly understaffed. Hotel in general is tired and overrun with dogs, which as a K9 lover is hard for me to say but it is not hygienic for a hotel - especially considering they also allow them in the lounge and the guest accommodation. Wishing the new owners luck and hope you can improve a once great establishment, you’ve got a long way to go!
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