Heliopark Bad Hotel Zum Hirsch

這個酒店位置超好，步行街的一個坡上，樓下就可以逛，沿着路一直上去就可以把步行街走完，還可以走到兩個著名的温泉，要喝酒吃飯這條街上也都有。酒店建築也是古建，看上去就像是一個景點，酒店內部也有年代感，上樓的電梯還是那種拉開門的，老物件都還在用的感覺非常好，切實感到住也是對這個城市生活的一部分體驗。給我房間位置也特好，進去的時候剛好有陽光，順着落地陽台門直接照進來，倍爽，還有陽台，可以坐在陽台看風景，曬太陽。房間大小也合適，我定單床，床很柔軟，那看得都很棒。前台的服務員也很温和。我住了兩晚，非常好的體驗，也許明年還來。

The location is perfect. You are in the heart of Baden Baden. Thermal baths and ****** an easy walk. Shops and restaurants everywhere nearby. This is an old hotel, and the wear and tear shows. Furnishings are dated. Rooms are large and our bathroom was large with huge soaking tub. Morning breakfast was very good. There is no driving in this part of town so not sure about parking (we were with a tour group and our bus let us out a few blocks from hotel). No AC but windows open and there was a fan. Room was very quiet.

We loved the people here. Very kind, very helpful, great sense of humor. At first glance, it's a really elegant hotel. Most glances after that one suggest the need for a face lift. Cracks in the wallpaper, stains on the carpet, paint that probably isn't its original colour .... this sort of thing. Closed spa area suggests staffing issues. Most of the common areas are pretty. I suppose that in a city as elegant as Baden-Baden, elegance has to be refreshed from time to time. A little refreshing would go a long way here. There were no real obstacles to a descent night of sleep. Our A/C didn't cool much. We were ambiantly "not hot." Our other room felt hot for the full two days. I would have appreciated another pillow, but neither did I ask. I slept, but not actually deeply. Breakfast has a nice porridge, other hot offerings, and the items you would expect for a German breaky. Location is superb. In a great walking city, it is perfectly positioned. Easy walk to the baths and the ******. Honestly, I can't see I will ever be back to Baden Baden. There is something about it that makes the city feel remote. For those with mobility challenges, options are really limited. I would certainly look here again, but I would also be looking for some light upgrades.

Very satisfied with our 2 night stay. Clean and comfortable. Nothing negative to say. Beds were dreamy. Mineral water option plumbed right into the tub. Very helpful front desk, excellent location. Glad we didn’t have a car. Breakfast was very good with lots of selections.

Nice hotel, cannot go wrong. Located an easy walk to the bath houses or the ******, and food is all around you. Room and bathroom were a bit small, the smallest we experienced in our two weeks. But, it was roomy enough to not feel crowded so not a negative, just an adjustment to the city. Breakfast was very good, and there is a bar in the lobby.

We had a great stay at this hotel. The location is brilliant, close by are all the lovely bars, restaurants and shops. Baden Baden is absolutely lovely. The hotel has a very nice buffet breakfast, the rooms were spacious and quiet. There was a nice sunbathing area and we had no problems with WiFi. We enjoyed our stay very much and would definitely return

During our recent weekend in Baden-Baden, my wife and I wined and dined at a variety of places. Somehow, we always ended up back at this hotel bar, which was empty except for us. We were invited to come inside by Ingolf, who pretty much was the doorman, front desk clerk, bar tender, and a great individual to go to to for advice. His English was excellent; his professionalism unsurpassed. We typically ordered Chardonnay, but one night he made me a local drink called the Red Mill made with orange juice, red wine, and grain alcohol. It was quite strong and tasty. We would not have come back the second night, bit we enjoyed spending time with him as he went to and fro helping others at the hotel. Maybe, next time, my wife and I will stay here.

Très grosse déception. L'un des principaux critères de notre choix de cet hôtel est qu'il accepte les animaux, puisque nous voyageons avec nos 2 petits Yorkies dont l'un a 17 ans et ne peut pas rester tout seul dans un endroit inconnu. Nous ne sommes pas scandaleux, nous respectons les règles des hôtels où nous séjournons, nos chiens n'ont jamais causé de gêne à personne. Ils sont propres, mais pour éviter tout doute de gens qu'ils pourraient abimer quoi que ce soit, nous leur mettons des couches à l'intérieur et les transportons dans des sacs spécial chien. Nous respectons la position des gens autour de nous qui peut être n'aiment pas les animaux. Quel dommage que cet hôtel n'ait pas respecté nos sentiments ; nous avons payé une Suite Junior et un supplément pour chien, 2 fois supérieur à la moyenne de la ville. Nous ne pouvions pas savoir que dans l'hôtel pet friendly, il est strictement interdit d'amener des chiens au restaurant. Cette information ne figure pas sur le site de l'hôtel ni sur l’accueil du restaurant, sinon, bien sûr, nous n'aurions pas choisi cet hôtel. Et cette information ne nous a pas été donnée lors de notre enregistrement à l'hôtel, ni à l'entrée du petit-déjeuner, mais lorsque nous étions déjà assis à table et prenions le petit-déjeuner, sous la forme : aujourd'hui vous pouvez rester, mais demain enfermez vos chiens dans le chambre, par ce que peut être des clients qui n'aiment pas les chiens pourraient venir. L'hôtel était presque vide et dans la grande sale de restaurant seules 2 tables étaient occupées. Devant notre surprise et notre déception, ils ont essayé de corriger la situation, mais c'était néanmoins décevant. Nous venons à Baden-Baden chaque année depuis 20 ans et ne nous sommes jamais retrouvés dans une telle situation dans aucun hôtel ou restaurant. Quel dommage, l'hôtel a toutes les qualités pour être un bon hôtel, sauf le professionnalisme de l'accueil. Peut-être que nous n'avons tout simplement pas eu de chance. Mais heureusement nous ne sommes rester qu'une nuit. Nous sommes partis très déçu et j’ai même pleuré d’humiliation.

È un albergo storico che sta nella parte pedonale. La camera è abbastanza spaziosa con travi di legno (ero nel sottotetto) e dalla vasca esce acqua termale. Non ha molti accessori ma comunque pulita. La colazione non molto variegata ma cose buone Sotto pieno di negozietti cioccolateria, bar e a piedi si va ovunque