Ella Jungle Resort

In one word: Wow. Deep in the forest. Sound of the river. Feel in the nature but with great hotel services. It felt as if we’re in honeymoon. Great 3 days including fun experiences ( waterfall, nature pool swimming, zipline ). And a lot of relaxing time. The room is huge and has good privacy. The hotel manager was great. And of course we enjoyed the meals But be aware, it’s in the nature, with all that comes with it.

I don't why there are negative reviews. it's a jungle resort and it lived to its expectations. you can't be staying in a luxury property in middle of jungle. arrival experience is amazing. adventure starts right from there. room is spacious and clean. view from balcony to stream is next to amazing. Best thing is the staff they treats you like king and makes you feel very special. very friendly and always ready to do whatever you ask. no is something I didn't hear. my 9 year old son enjoyed the activities also and last bath at river stream is most rejenuvating in our entire srilankan trip. the chef you received us on arrival and isuru at reception were great. no doubt everyone else is equally good. don't go by negative reviews. if you can walk and climb and need a different experience for your kids take then here. they will enjoy.

We stayed here in early September. Positives: - Thoroughly enjoyed the waterfall trek where we could jump into the waterfall and swim. The water was clean and the two ex-navy guides who came with us were very friendly and helpful. When I got stung by 2 wasps they were quick to clean my stings with antiseptic and provide some topical medicine. Obviously have a lot of knowledge about the jungle. - Surrounded by beautiful nature, in the evenings you can sit and read a book, while listening and watching the wild peacocks, cows grazing, duck waddling and other animals. - All the staff were very friendly and helpful. The young man who served us food was very polite and always trying to do his best. Also, we asked about improving the water pressure in our shower along with getting a fan for our room, and this was provided within the hour we asked. - Staff helped us book our bus ticket to Colombo. - Organised a bonfire for us in the evening which was very nice. Negatives: - The room. While the room initially looks aesthetic and in pictures looks beautiful, the actual practicality of the room is lacking. The top half of the room was totally open and you couldn't lock the glass doors on the balcony. Unfortunately this led to an extremely poor night sleep. We appreciate we are in the jungle, however the fear of monkeys, bats or anything else being able to enter our room easily was disconcerting especially with all the noises you can hear in the night. In addition, theres very little security in the resort so while it might be dramatic to say, with lack of service on the mobile, it can be a bit worrying to be sleeping with a glass door open to anyone who could enter. - Food was average - it was nice and personally I liked the vegetarian aspect as I eat a plant based diet. However, my partner did get a bad stomach after breakfast. - Not sure what bug, but woke up with many bites on my body, not mosquito but some kind of midge. So would be nice to have a mosquito plug. - No receptionist on arrival, she was only there on check-out which we felt was slightly unprofessional. - Also we asked if we needed to bring water bottles to which they told us they would provide water bottles. However, on check out we were charged around Rs. 1400 including tax for the water bottles we consumed. We literally would have brought our own had we known this. - Curtains had many holes in maybe from moths or rats. Overall, the staff really carried our stay and without them we would have left before the night. Higher management of the actual property needs to be dealt with, i.e. renovating the rooms. In addition, not worth the money you pay. It was the same price for us to stay here as cinnamon lodge hotel in habarana which is a 5 star hotel (with facilities such as buffet, swimming pool, in room dining, bicycles etc), and this resort does not live up to that standard.