Usuário convidado
12 de março de 2024
I thought I had booked the newer hotel, but when I got there, there were two hotels, the Hotel Supreme, old and new (not so new). We got there around 10 pm and felt hungry. There's no open store or restaurant nearby, but luckily, there's available grab food delivery. The Hotel looks old and dark, but the area is clean. The room is suitable for two people, but the lighting is dark. It's clean, and the price is right. I requested an additional bed since another person would stay for one night; I paid 500 pesos. There is a complimentary breakfast for two, and you must pay 200 for an extra person. My other friend stayed only for one night, which I mentioned to the helpdesk. When I called the helpdesk, I requested to pull out of the bed and told her that my friend would not stay anymore and was unsure if they would charge us (another 500 for an extra bed) for another night if they did not pull it out. The helpdesk told me that we would need to pay since the checkout was only at noon. They should have informed us if this is the protocol for additional beds. What if the bed will stay in our room for four days? I will be charged 2000 pesos since the extra bed has yet to be pulled out. Anyway, it was a good stay. The service crews are approachable, and they clean the room every day.
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