Usuário anônimo
14 de julho de 2024
I recently stayed at Inn Rocio, and it was a deeply disappointing experience. Here are the main issues I encountered:
1. Insects and Mosquitoes: There were insects and mosquitoes inside the room because the windows were left open.
2. Lack of Air Conditioning: The rooms only have electric fans, no air conditioning, which made it quite uncomfortable.
3. Foul Odor in the Toilet: The toilet had a persistent stench, likely from the septic tank.
4. Inconvenient Room Location: My room was in the basement, which is difficult for travelers with bags.
5. No Bottled Water in Room: There was no bottled water provided in the room. You have to go to the second floor to get water.
6. Aged Room and Substandard Foam: The room was aged, and the foam on the bed was not up to standard.
7. Difficult Location: The hotel is located on a steep cliff, requiring a five-minute uphill and downhill walk to hail a taxi, with no assistance from the management.
8. Inconsistent Check-In/Out Times: Check-in is at 2 PM, but check-out is at 11:30 AM, which does not align with the published times online.
9. Awful Breakfast: The breakfast was terrible, with servings fit for children and coffee that was weak and barely colored black.
10. Nonchalant staff: Front desk doesn’t mind the discomfort of guests, no telephone around to contact them if you need anything.
This place is full of inconveniences, yet they price their rooms very high (2000-ish). In my opinion, the price should be reevaluated and should fit only a 700 price point. I will never return and will certainly inform my friends about my discomfort.
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