Four Seasons Resort Punta Mita

Just finished a week here. We stayed in a residence. The condo was very clean. It easily accommodated 8 people with three bathrooms. In suite kitchen and laundry were fully functional. The kitchen was fully appointed. External patio with plunge pool and outdoor cooking area. The beds are very comfortable. All types of pillows available. Easy walk to all facilities and golf cart service available as well. As one would expect, full service spa and exercise facility, two beaches, 3 pools, all with full bars and completely staffed. The staff are excellent and service oriented. All are very pleasant and worked to accommodate every need. The restaurants have slightly limited options, but what is offered is prepared in an excellent manner. The concierge is able to book any/all activities in the area. We took a half day fishing trip and were rewarded with a 70 lb sailfish. Overall, I only have good things to stay in regards to this trip and this resort.

Be aware! This is nothing like a Four Seasons resort! No Life guards in the resort! This is a family hotel, and there should always be a lifeguard near the sea and the pool. There were so many cockroaches everywhere inside the hotel premises. They were inside the spa, inside our room, in the bar and food area and hallways. Cockroaches represent unhealthy and filthy environment. They carry so much diseases. Also, roaches are my biggest phobia and when I saw the first one, after receiving a message on the spa, I freaked out. That was our first day. The staff at the spa was very kind and helpful and they tried to help me by calming me down and safely getting me out to the front desk to speak to a manager on duty. We spotted another cockroach creeping out of our bathroom sink in our room. We informed the management and the fumigated the room. It was almost impossible to sleep and breath inside our room. We were coughing and developed severe headaches. We were not only terrified but we got sick. The Managemt was not very helpful. He told me that I cannot come and ask for free things and more discounts each time I see another roach. The hotel was very unorganized and dirty. There were barely any staff at the pool and beach area. There were dirty towels everywhere. Long story short. Save your money and do not go to this resort! .

The Four Seasons Punta Mita is absolutely wonderful. The hotel location, the hotel grounds, the rooms, the staff, drinks, food all first class!

Amazing grounds, beach area and such a beautiful setting ! Pool area beautiful, actually a few pool areas and all really nice. It's Four Seasons so totally over priced, but this place is something special. They have bikes you can use and toured around the area as well. Service is great.

We are just finishing a one-week family vaca at this stunning property. We booked through our wonderful travel agent and were delighted to receive an exceptional upgrade. The grounds for this resort and Punta Mita in general are expansive, well-manicured and tranquil. Our room was gorgeous, spacious, and so well appointed. While every part of the vaca met or exceeded our expectations, perhaps the most memorable thing was the service. It was simply flawless from start to finish. Everyone we encountered was personable, attentive, timely, authentic, and laid-back. Employees we interacted with not only helped us, but regularly engaged us in conversation about our lives, spoke of Mexico and their customs, complimented us for practicing our Spanish etc. I also noticed how genuinely kind and warm the staff was not only with guests, but with eachother. My tween noted once that “any request we’ve had, they’ve never said no—they have always said sure or tried their hardest with a smile.” It was an accurate observation—the service was outstanding, even held up against other Four Seasons/Rosewood/Aman properties. I will not name individuals here, bc I would definitely miss someone and feel terrible because everyone was fabulous!! Rest assured, you will be in the most caring hands for the entirety of your stay if you come here. In terms of facilities, the spa was excellent—I am often skeptical of hotel spa value, but the massage I received was one of the best ever. The main pool is peaceful and never crowded, and has good pool food from the same kitchen as the main restaurant. There are many game rooms to keep entertained when the weather is iffy. The restaurants were good, but bc we rarely left the property we perhaps would have loved a few more options on the menu. We are fortunate to be well-travelled, and FS Punta Mita did not disappoint. We will certainly be back in the future for a relaxing and pampered stay.

We stayed at Four Seasons Resort Punta Mita to celebrate my best friend's birthday. We enjoyed everything about this resort. Food, service, spacious rooms, all the people who made it an incredible experience. Not a single bad thing we can tell that had a negative impact on our trip. We highly recommend it to everyone.