Jl. RY Dalem, Kelusa, Kec. Tegallalang, Kabupaten, Gianyar, Bali, Province of Bali, 80561, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
3.9/5
Bom
14 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.9
Atendimento3.9
Limpeza3.9
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Todas as avaliações(14)
Avaliações positivas(11)
Avaliações com fotos/vídeo(9)
Avaliações negativas(2)
Shafi
Hospedou-se em dez 2023
Viaje com amigos
5 avaliação
4.0/5
Muito bom
Publicado em 28 jan 2024
Acima de tudo, boa experiência, gosto da vegetação ao redor do hotel e também perto de lugares atraentes
Texto originalTraduzido pelo Google
Resposta da propriedade: Prezada Senhora. Shafi
Saudações mais calorosas do Ramaya Ubud View por EPS
Obrigado por sua estadia conosco e por compartilhar sua experiência com outros viajantes.
Primeiramente, obrigado pelo seu feedback
Estamos satisfeitos por você estar feliz em ficar conosco,
Esperamos recebê-lo de volta ao nosso alojamento na sua próxima visita e acreditamos que a sua próxima visita ao nosso alojamento será uma experiência memorável.
Obrigado e tenha um ótimo dia pela frente.
Atenciosamente,
Ramaya Ubud View por equipes EPS
Валерий Парфенов
Quarto Duplo com Vista para o Jardim
Hospedou-se em mar 2024
Sozinho(a)
11 avaliação
4.0/5
Muito bom
Publicado em 30 abr 2024
É um hotel muito barato, então não adianta reclamar de reformas. Você pode pedir o café da manhã por 50 mil rúpias.
Texto originalTraduzido pelo Google
Resposta da propriedade: Prezada Senhora. Валерий Парфенов
Saudações mais calorosas do Ramaya Ubud View por EPS
Obrigado por sua estadia conosco e por compartilhar sua experiência com outros viajantes.
Primeiramente, obrigado pelo seu feedback
Estamos satisfeitos por você estar feliz em ficar conosco,
Esperamos recebê-lo de volta ao nosso alojamento na sua próxima visita e acreditamos que a sua próxima visita ao nosso alojamento será uma experiência memorável.
Obrigado e tenha um ótimo dia pela frente.
Atenciosamente,
Ramaya Ubud View por equipes EPS
Khvlid
Quarto Duplo com Vista para o Jardim
Hospedou-se em jun 2024
Sozinho(a)
9 avaliação
5.0/5
Excepcional
Publicado em 29 jul 2024
The hotel it was quite good and staff are really friendly i recommend if you are looking for quiet place
Traduzir
Resposta da propriedade: Dear Mr/s. KhvlidWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Lucas
Quarto Duplo com Vista para o Jardim
Hospedou-se em jun 2024
Casal
6 avaliação
5.0/5
Excepcional
Publicado em 21 jul 2024
Stunning place and service
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Resposta da propriedade: Dear Mr/s. LucasWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Usuário convidado
Quarto Duplo com Vista para o Jardim
Hospedou-se em abr 2024
Família
1 avaliação
1.0/5
Publicado em 27 mai 2024
There were bugs and ants on the bed that had climbed up from the floor. The toilets were poor standard. The toilet in one of the rooms wasn’t even cleaned properly from previous guest. It still had a strong pee smell all over the toilet. We had to run the water for 30 mins to wash it out. The air conditioning in one room wasn’t cold whilst the air con remote control in the other room didn’t even work. Had to climb up to the very old stained aircon unit to turn it on manually. Unfortunately we didn’t take any photos before we left. We only stayed for an hour before deciding to leave the place. Owner disagree with everything and did not provide us with any kind of refund despite letting us know before we left that we can request for cancellation and refund with trip.com as they haven’t received the money yet. The photos are very misleading. The pictures of the toilet only showed the top shower unit and not the old disgusting toilet bowl and bath tub at the bottom. No way this is 3 star standard accommodation. Please save yourself the hassle and do not book this place. Please note that you also had to climb up a very dangerous steep set of stairs to get to the property (hard to do with big luggages and not safe).
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Resposta da propriedade: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. Insects may sometimes be seen as they coexist with nature and occur everywhere in Bali due to the tropical climate. But we always clean our place thoroughly inside and outside the rooms. We don't think it's fair that your review is so small and so harsh on us. We have not yet received the money from Trip.com. And according to the existing policy the money cannot be refunded all if you have checked in. You can see our reviews and other guests who are happy and comfortable when staying at our place. Once again we would like to apologize for the inconvenience. Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS
Usuário anônimo
Quarto Duplo com Vista para o Jardim
Hospedou-se em nov 2024
Outros
36 avaliação
3.0/5
Publicado em 5 dez 2024
В последние дни нашего пребывания не было горячей воды. В остальном же хозяева гестхауса отличные и приветливые.В любых запросах они помогают.Комната уютна и в ней приятно было жить эти дни.Спасибо за пребывание
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Usuário anônimo
Quarto Duplo ou Twin Panorâmico
Hospedou-se em out 2024
Outros
71 avaliação
3.0/5
Publicado em 30 nov 2024
В целом гестхаус неплохой. Из минусов, в номере есть муравьи, ОЧЕНЬ слабый Интернет, кровати не особо удобные.Хозяйка доброжелательная женщина.
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Resposta da propriedade: Dear Anonymous User,Thank you for taking the time to share your feedback about your stay at Ramaya Ubud View. We’re glad to hear that you found our hospitality welcoming and appreciated the friendliness of our team.We sincerely apologize for the inconveniences you encountered, including the ants, the internet connectivity, and the comfort of the beds. Please know that we are actively working to address these issues. We have already scheduled additional pest control measures and are exploring ways to improve our internet speed and bedding for a more comfortable guest experience.Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and seamless stay.Warm regards,Ramaya Ubud View
Resposta da propriedade: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Our hotel has always been there and always received guests and it has been going on for a long time until today we are still our place. We think you are wrong in looking for our place. You can look on google map and search our place Ramaya Ubud View by EPS and it will be there. If you can't find our place you can call the number we have provided at the place you booked. Even our place is next to the main road. Without any explanation we obviously cannot cancel your booking. And we think your review is unfair to us without any confirmation you said our place does not exist and lied to you.Best regards,Ramaya Ubud View by EPS
Usuário convidado
Quarto Duplo com Vista para o Jardim
Hospedou-se em jul 2024
Sozinho(a)
7 avaliação
4.0/5
Muito bom
Publicado em 1 set 2024
旅店在去烏布的路上,我一個人住,挺方便的
Traduzir
Resposta da propriedade: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS