Maya Sanur Resort & Spa

Avaliações do Maya Sanur Resort & Spa

Maya Sanur Resort & Spa

Jl. Danau Tamblingan, Denpasar, Bali, Province of Bali, 80228, IndonesiaVer detalhes do hotel
Maya Sanur Resort & Spa
Maya Sanur Resort & SpaMaya Sanur Resort & SpaMaya Sanur Resort & Spa
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1 noite

Avaliações dos hóspedes

4.7/5
Incrível
40 avaliação
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.7
Limpeza4.8
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Todas as avaliações(40)
Avaliações positivas(40)
Avaliações com fotos/vídeo(20)
Estadia excelente!(17)
Proprietário cordial(13)
Ótimos quartos(9)
Excelente localização(6)
Ótimas comodidades(2)
Evonne
Suíte Impressive Nest com Cama King Size
Hospedou-se em dez 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 15 dez 2024
Very comfortable stay, the bed, pillows, room - everything was great! Such a pity we didn’t get to use the huge bathtub - the hotel even provides a flower bath service. Great location along the chill Sanur beach area, with lots of food, shopping and massage places within walking distance. Buffet breakfast was average - we didn’t find it that enticing. Took a while to get our coffee and plates cleared even though staff were aplenty.
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Usuário anônimo
Suíte Impressive Nest com Cama King Size
Hospedou-se em set 2024
Família
2 avaliação
4.7/5
Incrível
Publicado em 9 set 2024
I’m one of those skeptic readers after reading so many good reviews of Maya Sanur , wondering if the guests were cajoled to submit those. I must say, I don’t regret choosing Maya Sanur at all - warm, efficient service. Top notch! Food was good, and loved how close it was to the beach front!
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Tutukiat
Maravilhoso Acesso à Piscina com Cama King Size
Hospedou-se em jun 2024
Viaje com amigos
14 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2024
Mall is about 15mins walk to ICON Bali, biggest mall in Bali. This resort is huge! There are many room types available. Service was excellent. Breakfast area is overlooking the beach and the sunrise there was gorgeous!
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cnjq
Suíte Heavenly com Vista para o Oceano e Piscina
Hospedou-se em fev 2024
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 5 mar 2024
Second time in this hotel. Fantastic service! Buffet breakfast is not the best quality but there is a spread. The free afternoon tea has improved on the taste. Hope to be back next time!
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Daljeet
Suite Dupla Impressionante com 2 camas de casal
Hospedou-se em jun 2024
Família
9 avaliação
4.7/5
Incrível
Publicado em 17 jun 2024
Good locatjon. Beach was a bit ditty, but I guess it was due to low tide that time. Overall value for money. A few good instagtan worthy places within the property.
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Usuário convidado
Suíte Dupla Impressionante com Piscina Lagoa
Hospedou-se em jun 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 6 jun 2024
I have a lot to say. On the surface, Maya Sanur is really beautiful and appears to be in a good location, staff are attentive and kind - as long as nothing goes wrong you're fine. After staying a few days we inevitably ran into a few issues. This certainly has nothing to do with the hotel but it's important to consider. Sanur is in a part of Bali that is less touristy albeit still touristy and draws enough crowds that you'd think the beach was really inviting when in fact it isn't. Sanur beach is gravely and pretty unswimmable, lots of algae and low tides make it almost impossible to enjoy unless you wake up super early or swim later in the evening. The crowd that Maya Sanur attracts are mostly older, white foreigners and not the friendly ones. I'm white but even I was like, "What am I doing here?" If you like being around unfriendly, snooty folks, this is your spot. The staff were mostly accommodating and incredibly kind until one morning I requested an umbrella be opened on the beach for sitting in the sun. I was told, and I kid you not, "NO, we don't put those up." I asked why they were on the beach if people don't use them. I was answered with, "There is a breeze so we don't open them." I then asked, "When do you use them?" to which the staff member replied, "In the morning." This whole conversation was nothing short of ridiculous, given the price you pay to stay here and the fact that every other resort on the beach has their umbrellas open is absolutely laughable that this man gave me such a dumb answer. I decided once we were back in the room that I should share this concern with the front desk. They apologized profusely and when I was on the beach later that evening, an umbrella was up. So silly. Another sort of annoying issue, I booked an extra night, I asked the front desk first and they gave me an inflated rate, they encouraged me to let them know if I booked a room online, which I did, on their site for cheaper. I let the front desk know and they said ok. Sadly, my flight couldn't be altered and we never ended up staying but when I called to let the front desk know our plans fell through, they offered me zero refund and said, maybe you can come back in 6 months to stay with us again. I felt a bit disappointed in this given that I wanted to book directly with the front desk, maybe even getting a better rate, considering I'd already spent a ton of money with them the first 4 days we stayed. When plans fell through, I notified the hotel immediately, less than 24 hours after my new booking and they were unwilling to offer a refund for a room I would never even stay in. I guess what I learned is, Maya Sanur is pretty but business and money far outweigh service and true hospitality. With so many other resorts to choose from, I wouldn't come back based on these interactions. This is not a low budget hotel so you expect a certain type of customer service. It is clear that Maya Sanur wants to keep attracting the crowd they have so I will look elsewhere next time. It's just sad that small gestures could have gone a long way to leave a better impression and a more satisfying stay.
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Shenevie
Maravilhoso Acesso à Piscina com Cama King Size
Hospedou-se em nov 2023
Casal
2 avaliação
4.7/5
Incrível
Publicado em 15 nov 2023
Our inaugural stay in Sanur, Bali, exceeded expectations. Situated by the beach with cafes in close proximity, the hotel's location was superb. Initially booked for a pool access room, we were pleasantly surprised with a complimentary upgrade to the Ocean View Pool Suite. The room, impeccably clean and beautifully adorned, featured a private pool with captivating views of both the pool area and the beach. The staff's friendliness and helpfulness, coupled with twice-daily housekeeping checks, ensured our needs were consistently met. Our time here was thoroughly enjoyable, and a return visit is certainly on the horizon
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Drew69
Vista Maravilhosa do Jardim com Duas Camas de Casal
Hospedou-se em out 2023
Sozinho(a)
71 avaliação
5.0/5
Excepcional
Publicado em 5 nov 2023
Beautiful hotel on the beach.. perfect location in Sanur across the road from restaurants, bars, spas and other shops.
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6/7
Usuário convidado
Suíte Impressionante com Piscina na Lagoa
Hospedou-se em dez 2024
Viaje com amigos
1 avaliação
4.7/5
Incrível
Publicado em 30 dez 2024
Magnificent hotel awesome spot
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Resposta da propriedade: Dear Guest User,Thank you for your wonderful feedback! We’re so glad to hear that you had a magnificent experience at our hotel and enjoyed our fantastic location. We hope to welcome you back for another amazing stay in the future.Warm regards,I Putu Eddo ArthawanResort Manager.
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Itsmelila
Vista Maravilhosa do Jardim com Duas Camas de Casal
Hospedou-se em out 2023
Viaje com amigos
6 avaliação
5.0/5
Excepcional
Publicado em 9 dez 2023
Great for families but maybe too noisy with children around if you are staying for honeymoon or looking for tranquility.
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Usuário anônimo
Maravilhosa Vista para o Jardim com Cama King Size
Hospedou-se em out 2023
Negócios
147 avaliação
5.0/5
Excepcional
Publicado em 11 nov 2023
The staff were amazing! From bell service, front desk to housekeeping were outstanding! So kind and helpful! Incredible breakfast buffet. Every time I come to Bali, I will be staying here!
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Nabrudis
Suíte Impressive Nest com Cama King Size
Hospedou-se em ago 2023
Casal
70 avaliação
5.0/5
Excepcional
Publicado em 3 ago 2023
Everything was perfect.
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karsharhonda
Maravilhosa Vista para o Jardim com Cama King Size
Hospedou-se em set 2023
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 19 set 2023
Stay was so amazing! Meet all of my expectations ! I would definitely stay here again and recommend my friends to as well.
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Abe Star
Maravilhosa Vista para o Jardim com Cama King Size
Hospedou-se em jul 2022
Casal
7 avaliação
4.2/5
Muito bom
Publicado em 25 ago 2022
Finally back to one of my favourite hotels in Sanur. As usual, the food spread is good, room is clean, pool is beautiful. The room’s very clean, cleaning service is quick and good. The hotel made some really nice renovations at the beach side of the hotel, including the restaurant. They extended the place such that there’re more seats to lounge and sit facing the beach. The hotel could pay more attention to the pool- there was no one who were cleaning up after the guests who had swam and left and had left litter. Other than that I’m glad Maya Sanur survived and maintained well throughout the pandemic. Will be back.
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MariahMawi Sutrisna
Suíte Impressive Nest com Cama King Size
Hospedou-se em ago 2024
Viaje com amigos
17 avaliação
5.0/5
Excepcional
Publicado em 8 ago 2024
Nice hotel
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