Rhadana Hotel

Excellent hotel in great condition, TV WiFi air con , has full amenities, about 1.5 KM from kuta beach , highly recommended, parking attendant is very noisy with the whistle, really no need for it ,

I am a business traveller, I have done some of my business lately in Bali and around 10-20 days a month I stay in several places especially in Kuta, Ubud and Seminyak. After a long flight and trip I decided to try this hotel It was quite disappointing. I booked a double bed and they gave me a twin bed room. I don't touch anything and back to ask the front office about the bedroom type that I already requested before booking the room clearly but last night I asked nicely but the lady without any apologies said with not really hospitality behaviour say that all the double bed room is full and there is no more room available. I have no more energy to cancel and find another hotel after a long flight, so I decided to stay. I have a meeting with my client around the hotel and this morning I asked for an Iron to my room and it takes 2 hours til I get the Iron and you know what? There was rubber dirt stuck to the hot iron that was given to me and it ruined my shirt. I can't use it anymore, can you imagine what I felt after it? As a business owner, I know that it is just because of certain people in the company that they are not really concerned about their job. If the management is not concerned about this situation I guess you guys are just waiting for the owner to collapse. In conclusion, I will not recommend this place to anyone and I will never come back to this hotel. Thank you and hopefully you guys are concerned about the hospitality services as it's the main core of this business.

Very loud hotel, busy street outside, also you can hear everyone going in hallway. Staff is nice, food average. Good price = quality hotel.