Jl. Sudamala No.20, Denpasar, Bali, Province of Bali, 80227, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Incrível
44 avaliação
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Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(44)
Avaliações positivas(43)
Avaliações com fotos/vídeo(22)
Estadia excelente!(18)
Proprietário cordial(18)
Ótimos quartos(9)
Ótimas comodidades(7)
Café da manhã delicioso(7)
Vista para o jardim(6)
Preço adequado(6)
Quartos grandes(5)
Avaliações negativas(1)
Sakil
Suíte estúdio
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 9 dez 2024
Having experienced the magic of Sudamala Resort in Senggigi, Lombok, my anticipation ran high for their Sanur resort – and it exceeded every expectation.
From the moment we stepped through the entrance until our departure, we were enveloped in genuine Balinese hospitality. The resort's soul reveals itself through thoughtfully curated details: traditional architecture, manicured gardens, carefully positioned artwork, and striking sculptures that capture Bali's essence. The staff's attentiveness manifested in countless ways, from offering mosquito incense at dusk to sheltering guests with umbrellas during rain showers.
The culinary journey at Ares Restaurant proved to be a highlight of our stay. The breakfast package, which I heartily recommend, presents an abundant à la carte menu featuring both Indonesian and Western cuisine. Each morning began with fresh fruit platters and an array of beverages, from freshly squeezed juices to aromatic coffee. Our lunch and dinner experiences were equally impressive, with the kitchen team demonstrating remarkable flexibility in accommodating special requests.
What truly sets Sudamala apart is their commitment to excellence. When we noticed a minor service discrepancy and shared our feedback, the management team responded swiftly and effectively, demonstrating their dedication to continuous improvement.
The resort's team deserves individual recognition. The gardeners maintain stunning landscapes, while the lobby and restaurant staff deliver consistently outstanding service. Several team members left lasting impressions: Kelvin, a trainee who enhanced our beach experience with his attentive service; Dewi at Ares, whose warmth and efficiency made every meal special; and Wida from the concierge team, whose deep knowledge of Bali and engaging conversations added rich cultural context to our stay.
As I plan my next adventure to Sudamala's Labuan Bajo property, I'm already anticipating the distinctive charm and excellence that has become synonymous with the Sudamala brand. Two properties down, and my journey through their collection of exceptional resorts continues.
A Practical Note for Sanur Visitors:
- The location of the hotel is approximately 7 minutes walk from the beach and 10-15 minutes from a variety of restaurants close by. Icon Bali is the newly built shopping centre that's a short Grab/Gojek journey away. Grand Lucky is the large supermarket to visit for Indonesian treats.
- For fitness enthusiasts staying at the resort, while the hotel's own gym is under construction, I highly recommend Paradise Bali nearby – a well-equipped facility that’s in close proximity.
- As with any tropical paradise, insects are part of the experience. The warm climate of Asia means you'll encounter mosquitos, flies, and ants, particularly during evening hours outdoors. While the hotel expertly manages these natural visitors, you can enhance your comfort by requesting candles from the staff – they're particularly effective when dining or sitting outside. Consider packing citrus-based personal products as well.
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6/7
Resposta da propriedade: Dear Mr/s Sakil,Thank you for sharing your wonderful experience at Sudamala Resort Sanur. We are thrilled to hear that you enjoyed your stay and that we were able to exceed your expectations.It’s heartwarming to know that our team’s dedication to genuine Balinese hospitality made a positive impact on your vacation. We are proud of our staff and will be sure to share your kind words with our team. Their commitment to providing exceptional service is truly commendable.We appreciate your feedback regarding the minor service discrepancy. We take guest feedback seriously and are constantly striving to improve our services. Your insights will help us in our ongoing efforts to provide the best possible experience for all our guests.We look forward to welcoming you back at Sudamala Resort Sanur. We are confident that you will continue to be impressed by our commitment to excellence and unique Balinese hospitality.Sincerely yours,Sudamala Resorts Management
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JY 263
Suíte estúdio
Hospedou-se em set 2024
Casal
5 avaliação
5.0/5
Excepcional
Publicado em 24 set 2024
Nice resort 👌🏻 👍🏻 Definitely recommend.
Especially thank you, the front desk, Sari, and Redi, for the warm welcome and recommendation.
Thank you, the restaurant staff Bagus and Fajar, for the nice service.
We have a nice staying experience with you all!!
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6/7
Resposta da propriedade: Dear guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant stay and appreciate your kind words about our team. We will be sure to pass on your special thanks to Sari, Redi, Bagus, and Fajar for their warm hospitality and excellent service.It’s great to know that you had a memorable experience with us, and we truly appreciate your recommendation. We look forward to welcoming you back in the future!Sincerely yours,Sudamala Resorts Management
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Paultje
Suíte deluxe
Hospedou-se em jan 2025
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 13 jan 2025
Very nice atmosphere and style. The hotel is in a good area and the staff is very helpful and friendly.
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Resposta da propriedade: Dear Mr/s Paultje,Thank you for taking the time to share your kind feedback about your recent stay at Sudamala Resort Sanur.We are thrilled to hear that you enjoyed the atmosphere and style of our resort, as well as its location. It is especially heartwarming to know that our team’s friendliness and helpfulness contributed positively to your experience.Your words serve as a great motivation for us to continue delivering exceptional service and creating memorable stays for our guests.We hope to have the pleasure of welcoming you back to Sudamala Resort Sanur in the near future. Please do not hesitate to reach out if there is anything we can assist you with for your next visit.Sincerely yours,Sudamala Resorts Management
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GilliG
Suíte deluxe
Hospedou-se em dez 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 29 dez 2024
Excellent experience. From check in to checkout we were really impressed with the staff, the hotel itself, the room and the grounds.
Breakfast was excellent with a great deal
Of choice.
The restaurant prepared a celebratory Indonesian lunch for our family reunion. The food was outstanding.
I am very keen to return.
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Resposta da propriedade: Dear Mr/s Gilli G,Thank you for your perfect review and for sharing such kind words about your stay with us. We’re delighted to hear that your experience, from check-in to check-out, was excellent and that our team, the hotel, your room, and our grounds left a lasting impression on you.It’s wonderful to know that you enjoyed our breakfast selection and that our restaurant played a part in making your family reunion memorable with a celebratory Indonesian lunch. Your appreciation of the food and service means a lot to us.We’re thrilled to hear you’re keen to return, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely yours,Sudamala Resorts Management
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Chani Atr
Suíte deluxe
Hospedou-se em mar 2024
Viaje com amigos
6 avaliação
5.0/5
Excepcional
Publicado em 24 abr 2024
Very good place with great staff. Food, service everything was great!
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Lipi
Suite Deluxe com Vista Jardim
Hospedou-se em abr 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 28 abr 2024
Great service, quit place, big garden
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jdpy
Suíte deluxe
Hospedou-se em mai 2024
Negócios
32 avaliação
5.0/5
Excepcional
Publicado em 1 jul 2024
Hotel is really nice, clean and the room is pretty big! The staff is super friendly and helpful, the breakfast is amazing. I truly recommend this hotel if you come to Sanur for a few days. It’s also next to the beach, the hotel can lend you a bike.
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Usuário convidado
Suíte deluxe
Hospedou-se em mar 2024
Casal
3 avaliação
4.2/5
Muito bom
Publicado em 31 mar 2024
Nice Balinese style hotel with a peaceful vibe. Staff were friendly and helpful. Short walk to the beach. Did a great yoga class there which was complimentary and everyday they had a different activity. Didn’t eat at this hotel, however, there are heaps of nice cafes and restaurants close by.
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Usuário convidado
Suíte deluxe
Hospedou-se em jan 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 2 fev 2024
This was truly beautiful resort with excellent food. Exotically authentic. Nice pool. It’s about a 5 minute walk to the beach, but wonderful service and convenient for exploring Bali.
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Usuário convidado
Suíte deluxe
Hospedou-se em nov 2023
Viaje com amigos
3 avaliação
4.7/5
Incrível
Publicado em 8 dez 2023
Simply an excellent hotel, friendly staff, very clean, super bed and a great breakfast, made to order with many choices. Near lots of bars and restaurants. 8 minutes walk to the beach.
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Westrose
Suíte deluxe
Hospedou-se em fev 2024
Sozinho(a)
7 avaliação
5.0/5
Excepcional
Publicado em 8 fev 2024
Sudamala is always the good choice in Indonesia
Never disappoint
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Ben HK
Suíte deluxe
Hospedou-se em jul 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 16 jul 2023
Great customer service after a stressful day of travel. Really calm vibe to the hotel and they make the extra effort with little welcome messages etc.. would highly recommend
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Usuário convidado
Suíte deluxe
Hospedou-se em abr 2023
Casal
1 avaliação
1.2/5
Publicado em 28 abr 2023
Hotel does not do a good job in controlling moschitos. Also the cleaning needs to be improved. Some of the staffs in the front desk are rude and only care about money.
Resposta da propriedade: Dear Mr/s. G.T.OThank you very much for choosing to stay at Sudamala Resort, Sanur, and for sharing your thoughtful review.We are delighted to hear that you found our hotel to be beautiful, stylish, and well-maintained. Your kind words about our staff's attentive and caring service mean a great deal to us, as we strive to provide a personalized and heartfelt experience for every guest.It brings us great joy to know that you would like to visit us again. We look forward to welcoming you back to enjoy another memorable stay in the serene charm of Sanur.Sincerely yours,Sudamala Resorts Management