718 Moo 4 เขาพัง Ban Ta Khun District, Khao Phang, Surat Thani Province, 84230, ThailandVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Ótimo
43 avaliação
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Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.5
Limpeza4.5
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Todas as avaliações(43)
Avaliações positivas(41)
Avaliações com fotos/vídeo(17)
Estadia excelente!(17)
Vista bonita(15)
Limpo e arrumado(12)
Ótimos quartos(12)
Piscina excelente(7)
Ótimo atendimento(7)
Café da manhã delicioso(5)
Excelente localização(5)
Avaliações negativas(2)
Florian Dbe.
Quarto deluxe com acesso à piscina
Hospedou-se em out 2024
Casal
4 avaliação
2.7/5
Publicado em 23 nov 2024
We recently stayed at this hotel and had a mixed experience.
What We Liked
• Great Location: The hotel is ideally situated for visits to the nearby national park, making it a convenient base for exploring the area.
• Spacious and Modern Rooms: The rooms were large, well-designed, and had a modern feel, which made our stay very comfortable.
• Pool Access Rooms: Having direct access to the pool was a wonderful feature, and the views from these rooms were quite beautiful.
What We Didn’t Like
• Pool Condition: Unfortunately, the pool was not well-maintained. Tiles on the floor and walls were coming loose, which was both unsightly and a potential safety hazard.
• Tour Booking Issues: We booked a tour to the national park and lake through the hotel, but the pricing was highly misleading. Although the initial price seemed reasonable, unexpected additional charges were only disclosed at checkout. These hidden fees were listed on a separate document that was pulled out from behind the counter at the last moment. This lack of transparency was deeply disappointing.
• Unhelpful Staff: The staff spoke poor English and refused to address our concerns about the unexpected charges. They insisted on payment without offering an apology or explanation. This experience left us questioning whether the issue was due to incompetence or a deliberate attempt to exploit guests.
Overall
While the hotel has potential thanks to its location and room quality, the poor maintenance and unprofessional handling of the tour booking significantly marred our stay. We cannot recommend this hotel unless they address these issues and improve their customer service.
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Анастасия24
Quarto superior
Hospedou-se em set 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 8 out 2024
Clean, quite new hotel. Stunning view from the window. In the evening, the program from the music group and the fire show. There's a good restaurant, a great choice of cuisine. Very customer-oriented staff. Especially I want to note administrator with name Party - we had many questions and problems she quickly decided. In such a hotel want to return. It is not clear why it hotel has only 3*.
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Usuário convidado
Quarto deluxe com acesso à piscina
Hospedou-se em nov 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 24 dez 2024
Amazing hotel. Gorgeous view from the room 108.
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Usuário convidado
Quarto Grand Deluxe com Acesso à Piscina
Hospedou-se em fev 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 7 mar 2024
Had a great stay. The staff were excellent. The breakfast was very good for me especially the Thai choices.
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Marcel
Quarto deluxe com acesso à piscina
Hospedou-se em jan 2024
Casal
4 avaliação
4.5/5
Ótimo
Publicado em 7 mar 2024
Nice view and nice Pool, matrace a bit hard, good food in restaurant
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Mr.Attila
Quarto Grand Deluxe com Acesso à Piscina
Hospedou-se em out 2023
Casal
41 avaliação
2.7/5
Publicado em 2 nov 2023
Nice hotel in the nice location in the nature not far from Khao Sok pier . We didnt like at all that the breakfast starts very late at 8 Am. I have never exerienced it so late at any other hotels before :( thats simple very very late to offer guests breakfast ! In the restaurant they didnt serve the food at once with my partner ! Outside the lagoon room on the corridor was very noisy with aircons, we couldnt sleep well. The hosuekeeping came 2 times without knocking just into our room, afterwards without saying sorry ! Thats outrageous !!!! The price could be a bit cheaper for this quality .
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Anderson Y
Quarto deluxe com acesso à piscina
Hospedou-se em jun 2023
Família
9 avaliação
5.0/5
Excepcional
Publicado em 23 jul 2023
Perfect mountain view and very close to Chew Lan lake, I booked it two times
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Usuário convidado
Villa de 2 Quartos com Piscina
Hospedou-se em dez 2022
Família
63 avaliação
5.0/5
Excepcional
Publicado em 1 fev 2023
very good hotel with nice sunset view, highly recommended the villa 201-202 room with own private swimming pool. The food was nice and enjoyable for room service.
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Mananya P.
Quarto Deluxe com Banheira
Hospedou-se em jan 2022
Família
16 avaliação
5.0/5
Excepcional
Publicado em 10 fev 2022
This peaceful resort is surrounded by mountains, providing a breathtaking view. It is quite convenient because it is only 10 minutes away from the Ratchaprapa Dam.
The room and bathroom are both spacious and tastefully decorated. The room was very clean, which impressed us. The staff are courteous and helpful.👍
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Вячеслав
Quarto Grand Deluxe com Acesso à Piscina
Hospedou-se em jul 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 28 ago 2024
Шикарный отель, очень вкусный завтрак! Большая парковка, невероятные виды.
Персонал очень вежливый. Я в восторге, рекомендую!
Posto stupendo,immerso nella natura…consiglio però l’arrivo con un proprio mezzo di trasporto
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TRIPS_WITH_TIPS
Quarto deluxe com acesso à piscina
Hospedou-se em jul 2024
Casal
14 avaliação
5.0/5
Excepcional
Publicado em 3 set 2024
Это самый лучший отель за последнее время, все на высшем уровне, в отеле есть все,ресторан с нормальным ценником,
Берите экскурсию прям в отеле,цена такая же как и везде.
Номер просто бомба пушка.
Очень очень рекомендую 🙏🏻
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Dani85
Quarto Deluxe com Acesso à Piscina e Varanda
Hospedou-se em jun 2024
Família
7 avaliação
3.7/5
Publicado em 18 jul 2024
Fijn hotel als je op doorreis bent naar Khao Sok. De vloer van de kamer was niet helemaal schoon. De mensen en service is daarentegen wel top. Ook het uitzicht van uit het zwembad was prachtig. In de omgeving zit vrij weinig.