Avaliações do Holiday Inn Express Bengaluru Whitefield Itpl

Reached the hotel and checked in at 1:30am. The room allocated to me had a strong stench of nicotine and cigarette smoke. I got an asthma attack and at 3:30am I asked for another room and was given one. That room was better than the previous one but still had the cigarette smoke smell - so much for non-smoking rooms. Compared to other holiday inn, this one is way too small. If you have 2 pieces of luggage, you’ll have to jump through them when you move across the small space. Apart from this, let me list a few of my observations and experiences: Positives: - This place is good for those travelling and working close by who would just come to the room for a nights sleep and who smoke - The guy at the breakfast place is quite attentive and makes sure he attends to the guests - If you’re running short of shampoos or towels, a call is all it takes for them to arrive at the room Areas of development: - Not a spot for non business travellers - Rooms are small and stinks of smoke - White towels are now turned to brown - At breakfast, the sausages and omelette were cold - Despite the late check in, you can’t check out late without paying a charge Overall the experience was bad with me leaving the place with breathing trouble after 5 days. Skipped breakfast for 3 days due to cold food. Finally, not looking for a generic response with a copy past template from the hotel management.

The hotel staff are incredibly friendly and efficient". "The rooms were quite complex but comfortable. The hotel offered a very pleasant stay at a convenient location. The staff went above and beyond to ensure I had a comfortable stay I particularly appreciated Mr. Kamath who understands personally the situations of the guest and provided early check in really appreciated Mr. Anand the Front Office Manager taking care of my minutes things. Rest all staffs of all the departments are well trained and behaved Pranjal - Nivetha - Sanjeeta from Food department Night shift boy Guneeth - Namrata - Joseph - Divya and last but not the least Mr. Sudheer the Duty manager there Definitely recommend and willing to stay again in future if I visit Bangalore Thankyou so much to all for making us feel homey.