Novotel Barcelona City

A localização do hotel não é na cidade, mas é um bom lugar para ficar, onde há restaurantes e também um mercado nas proximidades

Quarto limpo localizado perto de uma área de compras. Pode facilmente obter mantimentos. O estacionamento é conveniente no hotel se você estiver hospedado para a noite, basta pagar na recepção depois.

Ficamos por apenas uma noite, mas os funcionários simpáticos e atenciosos fizeram valer a pena. O quarto está ficando velho e a TV de LED é bem pequena, mas a cama é muito confortável. A seleção de café da manhã é boa. A localização também é boa. Existe um centro comercial em frente ao hotel. No geral, vou ficar novamente neste hotel.

Hotel was alright, the only annoying thing was the staff at the reception keep asking for proof of staying at the hotel, where I went up to my room and was made to come back to the reception to show them my passport

The facilities are very old and degrared. The restaurant was not enough room for the guests to have a comfortable space for breakfast. The food was ok but didn't changed a single thing during our 4 night stay. We noticed the table was not totally clean when we sat for our breakfast. The lifts are so tiny and really slow. The restroom at ground floor is miserable. In general the facilities as well as the services are substandard for a 4* hotel. Our room was kind of suit but it was totally a disappointment. When we enter the room, it seemed like walking into a sauna as it's so very hot 🥵 🔥 🥵 even we did do pre-checkin, with the fridge not working, water leaks on both showers place and toilet making the bathroom wet and moist all the time, not mentioned the shower place was too tiny even for an Asian woman like me. The curtains looked like a mess and floor carpet smelled urines (maybe the previous baby guess left some). It was too dark in the room as it didn't have enough light. We reported the issues of water leaks and the fridge doesn't work to the reception multiple times but didn't work out and the hotel didn't provide us an alternative room. It's definitely not the Accor standard as I never ever experienced such a bad experiences like this for almost 20 years using this brand. It was a shame. I'm requesting for a refund as they can't sell a fault product to clients, definitely not, if they care about their clients.

Extremely helpful and friendly hotel staffs. 👍🏻👍🏻. Great location, easy access and Carrefour hypermarket just across the road.