Moon Monkey
17 de outubro de 2024
Very Disappointing Stay - Not a 4-Star Hotel
I recently stayed at this hotel, and unfortunately, it did not meet the standards of a 4-star establishment. Based on my experience, it felt more like a 2-star or 3-star hotel at best. Here are my specific complaints:
Reception: When I arrived at 1am, the reception was completely unmanned. There was no staff available, and I had to check myself in, which is unacceptable for a hotel that claims to be 4-star. Even throughout my entire stay, I never saw any staff at the reception, which made me feel like I was staying at a much lower-tier establishment.
Amenities: The room was severely lacking in basic amenities. There was no mini-bar, not even complimentary drinking water. To make matters worse, there were no toiletries provided—not even soap, a toothbrush, or any of the essentials you’d expect. Additionally, I was not provided with a bathrobe or slippers, which are standard in 4-star hotels. To top it off, the room had cheap plastic cups instead of proper glass ones, which only added to the overall feeling of a budget hotel.
Internet: The internet connection was unreliable and kept disconnecting throughout my stay, making it difficult to work or relax online.
Overall:
I would not recommend this hotel to anyone expecting a genuine 4-star experience.
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