Barceló Mussanah Resort, Sultanate of Oman

Avaliações do Barceló Mussanah Resort, Sultanate of Oman

Barceló Mussanah Resort, Sultanate of Oman

Rd 1 Wudam Al Sahil Mussanah Al Mudayq, Barka, Al Batinah South, 300, OmanVer detalhes do hotel
Barceló Mussanah Resort, Sultanate of Oman
Barceló Mussanah Resort, Sultanate of OmanBarceló Mussanah Resort, Sultanate of OmanBarceló Mussanah Resort, Sultanate of Oman
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1 noite

Avaliações dos hóspedes

4/5
Muito bom
73 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.0
Atendimento4.0
Limpeza3.9
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Todas as avaliações(73)
Avaliações positivas(54)
Avaliações com fotos/vídeo(22)
Avaliações negativas(2)
Muhammed Eldeeb
Quarto Deluxe
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 4 nov 2024
Best place to escape, and chillout
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Resposta da propriedade: Dear Muhammed, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team
Mohamad Doghmosh
Hospedou-se em jun 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 23 jun 2024
10 © "Best resort ever" Great resort Full of facilities, one of the best staycation for families & couples, special thanks and recognition to Mr. Charles for his excellent hospitality, great welcoming and attention, super! Animation was amazing on weekend, gym, pool party new addition, watersports and waterpark, reception team very helpful, food is good and prices is reasonable, breakfast very good , italian restaurant la dolce vita was very good, The cafe need more organization specially shisha, thank you barcelo team, Special thanks for Mr. Charles Kurban & reception team.
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Resposta da propriedade: Dear Mohamad, Thank you very much for your kind feedback.We are truly overjoyed that you enjoyed the resort's extensive amenities, our tailored offerings for families and couples, and the exceptional hospitality provided by Mr. Charles.However, we regret to hear about your experience at the cafe and with the shisha service. We strive for excellence in all areas and appreciate your valuable feedback, which helps us enhance our guest experience. Our team is dedicated to ensuring that each aspect of our resort meets the highest standards, including the organization of our cafe.Finally, we're glad that the animation, gym, pool party, watersports and the waterpark added to the enjoyment of your stay. It's wonderful to know that the helpfulness of our reception team, the quality and pricing of our food, and the delightful breakfast at our Italian restaurant, La Dolce Vita, were to your satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team
Fazza3فزاع
Quarto Deluxe
Hospedou-se em out 2024
Família
10 avaliação
4.2/5
Muito bom
Publicado em 19 out 2024
Great place on the beach
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Resposta da propriedade: Dear Guest, Thank you very much for your kind feedback.We are pleased that you had a great stay and appreciated our strategic location.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team
Saeed85
Apartamento com 2 quartos
Hospedou-se em out 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 28 out 2024
A nice hotel with great facilities, we enjoyed our stay very much. A bit of a distance from central Muscat otherwise I would be glad to stay again!
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Resposta da propriedade: Dear Guest,Thank you for your review.We understand that our location, while ideal for a serene escape, may present a travel inconvenience for those wishing to frequent central Muscat more regularly. We appreciate your candidness on this matter.We are delighted that you enjoyed our comprehensive amenities and the luxurious experience at our resort. It is great to hear that our efforts to provide exceptional facilities contributed positively to your stay.We hope to welcome you again in the future. Best regards,Barcelo Mussanah Resort Team
sulaiman
Quarto Deluxe
Hospedou-se em ago 2024
Família
7 avaliação
4.7/5
Incrível
Publicado em 10 ago 2024
This is a really family oriented hotel with great service everything is as per the expectations
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Resposta da propriedade: Dear Sulaiman, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team
ThakurAnita
Hospedou-se em jul 2024
Família
1 avaliação
4.5/5
Ótimo
Publicado em 21 jul 2024
food was very tasty, location was awesome, we enjoyed so much
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Resposta da propriedade: Dear Anita,Thank you for your positive feedback.We are delighted to hear that you enjoyed our convenient location and the food we offer. Our team strives to provide a variety of delicious options to cater to our guests' preferences.We appreciate your positive feedback and are glad that you had a pleasant stay at our hotel.We look forward to welcoming you back on a future occasion.Best regards,Barcelo Mussanah Resort Team
Cathayboy
Hospedou-se em ago 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 14 ago 2024
Good quiet hotel , nice views
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Resposta da propriedade: Dear Valued Guest,Thank you for taking the time to review your stay.We are truly elated that your stay at Barceló Mussanah Resort was marked by peace and serenity. We are delighted that you enjoyed the tranquility of our hotel and the magnificent panoramas it offers. Our beachfront location and the scenic views of the Gulf of Oman are amongst the cherished highlights we love to share with our guests, and we are glad they contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best wishes,Barcelo Mussanah Resort Team
Salem
Quarto superior
Hospedou-se em jul 2023
Casal
2 avaliação
2.7/5
Publicado em 21 jul 2023
Beach and swimming pool were good The resort is old and and they did not renew it Old -not comfortable Mattress and pillows Room was not clean Hair and dust everywhere
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Resposta da propriedade: Dear Guest,I appreciate you taking the time to write to me concerning your recent stay with my hotel. I am sorry to read that we did not meet your expectations in several areas.Please accept my sincere apology for the inconveniences you experienced while a guest of our hotel. Your experience is contrary to the high level of service we strive to maintain, and of which you have every right to expect at Barcelo Mussanah ResortWe will use your comments constructively to implement necessary changes and improvements across our operations.Kind RegardsBarcelo Mussanah Resort TeamBarcelo Mussanah Resort Team
Syed rafey
Hospedou-se em jul 2022
Família
1 avaliação
3.0/5
Publicado em 7 ago 2022
Overall ok. Needs some work on cleanliness and the floor fragrance as it was not good smell
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Resposta da propriedade: Dear Guest,We appreciate that you took the time to share your experience with us.We regret to read that we fell short of the high standards expected of us and which we usually maintain. Our team is available 24 hours a day and we urge guests to let us know of any such issues, so we may rectify them immediately. Nevertheless, we will address your comments with our housekeeping department.It would be a pleasure to see you again. Best regards,Barcelo Mussanah Team
Usuário convidado
Quarto Deluxe
Hospedou-se em set 2024
Família
1 avaliação
3.2/5
Publicado em 24 set 2024
Het was een goed hotel.
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Resposta da propriedade: Beste gast, Bedankt voor uw mooie beoordeling.We zijn verheugd dat u ons hotel als goed heeft ervaren. Ons team streeft ernaar om een luxe verblijf aan te bieden, van de panoramische uitzichten op de Golf van Oman tot ons aanbod van culinaire ervaringen in onze restaurants Mydan en Azure, en ontspannende momenten in onze Zayna Spa.Hartelijke groet,Barcelo Mussanah Resort Team
ABDULLAH
Hospedou-se em mai 2024
Sozinho(a)
2 avaliação
3.7/5
Publicado em 2 mai 2024
السعر مرتفع... الأثاث قديم
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Resposta da propriedade: زائرنا العزيز:نأسف لسماع أن تجربتكم مع الأسعار والأثاث لم ترق إلى توقعاتكم. نحن نسعى دائمًا لتقديم قيمة ممتازة مقابل الأسعار المعروضة، وكذلك نحافظ على جودة وراحة المرافق. نأمل أن تكون الإطلالة البانورامية الساحرة ومرافق الرفاهية المتنوعة قد أضافت لإقامتكم لمسة من الرضا.نقدر اختياركم لمنتجعنا لقضاء وقتكم، ونتطلع إلى فرصة الترحيب بكم مجددًا لتجربة أكثر إرضاءً.مع خالص التحية والشكر الموصول وتمنياتنا بتكرار الزيارة في أقرب فرصة ممكنة.Barcelo Mussanah Resort Team
Bubaibufuyebumei
Hospedou-se em jul 2023
Negócios
3 avaliação
5.0/5
Excepcional
Publicado em 27 ago 2023
性價比高，環境還不錯
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Resposta da propriedade: 尊敬的賓客，您好！非常感謝您選擇入住我們的酒店並留下寶貴的建議！ 我們非常高興為您的旅途增添愉快的回憶！我們非常感謝您對我們酒店整體服務的好評！為賓客提供優質舒心的居住環境，賓至如歸的入住氛圍是我們的工作宗旨和不懈的追求！我們將繼續秉承温馨、關愛的服務理念，讓您在這裏感受到家一般的温暖。真心希望您能夠再次入住來感受我們的進步！祝您生活愉快，旅途順利！Barcelo Mussanah Resort Team
Kad77
Hospedou-se em set 2022
Casal
12 avaliação
4.5/5
Ótimo
Publicado em 28 set 2022
Très bon rapport qualité prix
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Resposta da propriedade: Cher hôte,En premier lieu nous souhaitons vous remercier pour avoir choisi notre établissement pour votre visite à Al Mussanah et pour votre recommandation auprès de la communauté de voyageurs.Votre satisfaction étant notre plus belle récompense, nous notons donc avec grand plaisir que la qualité de nos prestations a été à la hauteur de vos attentes.Ce serait un plaisir de vous accueillir à nouveau.Bien à vous.Barcelo Mussanah Team
Leandro F
Hospedou-se em set 2024
Família
3.0/5
Publicado em 8 set 2024
Nossa experiência no resort tiveram 2 partes. Vamos começar pela boa: -parque aquático maravilhoso para crianças, piscinas e um lugar muito agradável a noite; -funcionários na piscina e no restaurante muito simpáticos. Já em relação as partes ruins: -péssimo atendimento na recepção; -quartos antigos, mofados, com móveis caindo aos pedaços; -vazamento de água no teto do banheiro; -lâmpada piscando, provavelmente em curto por causa da água que deve vazar do ar condicionado; -exploração nos valores de comida e bebida alcoólica. Vale a pena ir no resort para um day pass mas para dormir não vale. Precisam fazer manutenção urgente nos quartos.
Resposta da propriedade: Caro Leandro, agradecemos o seu feedback. Lamentamos que certos aspectos da sua estadia não tenham correspondido às suas expectativas. Compreendemos a sua insatisfação com as condições dos quartos e gostaríamos de assegurar que a manutenção e o conforto dos nossos hóspedes são prioridades para nós. Além disso, levamos muito a sério os seus comentários sobre o atendimento na recepção e a questão das lâmpadas, e vamos rever estas questões com a nossa equipa para assegurar a qualidade do nosso serviço. No entanto, ficamos contentes que tenha apreciado o nosso parque aquático e que tenha encontrado a nossa área de piscinas e o ambiente noturno agradáveis. É também reconfortante ouvir que a nossa equipa do restaurante e da piscina foi simpática e acolhedora. No Barceló Mussanah Resort, esforçamo-nos para proporcionar experiências memoráveis e é gratificante saber que em alguns aspectos conseguimos atender às suas expectativas. Ficamos a aguardar a sua próxima visita. Com os melhores cumprimentos, Barcelo Mussanah Resort Team
Krishna S
Hospedou-se em nov 2024
Família
5.0/5
Excepcional
Publicado em 10 nov 2024
Booked a last minute break and wow this hotel is purely amazing! The staff work very hard and are so polite! Big thank you to the Filipino woman bartender in the bar making lovely cocktails and was really helpful in providing hot milk for my baby every night of our stay! We went for the all inclusive option and wow, such variety of food local and international, I must say the dishes which stood out and enjoyed by all members of the family were the Omani Fish and the deserts of jalebi and date butterscotch hot pudding! Thank you the chefs at the Mydan restaurants and the staff (Roshan, Asif in Azure restaurant) and the staff at La dolce vita for the great service. We booked a studio which was spacious for a family of four, we did request a hairdryer and an ironing board which was provided. The amenities including the swimming pools, table tennis, tennis, mini golf, kids club and water park are fantastic. We took advantage of the spa and gym facilities, and participated in morning yoga sessions and camel rides my only regret is we didn’t have time to Book excursions on the boats the marina is in the resort! Next time for sure!
Traduzir
6/20
Resposta da propriedade: Dear Krishna, Thank you for your positive feedback. We are truly delighted that your stay with us at Barcelo Mussanah Resort left such a lasting impression. We are pleased that our team, particularly our bartender, provided exceptional service and that our all-inclusive option exceeded your expectations with its variety, including the delectable Omani Fish and the delightful desserts served at Mydan restaurant. Our comprehensive amenities, from the spacious studios designed for families, to the diverse leisure activities and our serene Zayna Spa and Health Fitness Club, are all crafted to enhance the experience of our valued guests such as yourself. We look forward to welcoming you back on a future occasion. Best regards, Barcelo Mussanah Resort Team