Ando Hotel Batam

Dirtiest hotel that I had ever stayed in. Was given a room and found some brown stains and hair on the towels and bed sheets. Requested for a change in room, but was told there was no other rooms available. They gave us the option to downgrade our room but refused to return us the price difference. They eventually managed to change our room but the other room was as dirty as the first - we found blood stains on bedsheets and brown spots on the towels…. There was no other rooms and it was getting very late so we just requested for a change in bedsheets and towels. Lastly, the sound proofing of the room is terrible.

Very good experience for my first time staying at Ando. Selected Ando after reading good reviews and on my arrival, didn’t know that Nagoya Mall is just a walking distance away. About 2 minutes across the road, and not forgetting there’s a convenience store next door. Did my proper check-in and gotten my room around 5 plus after doing my nails and did some shopping too. As my newly bought slipper (hook) came off, the staff provided me with the cable ties to securely salvage my shoe. Credits to the staff on duty on Saturday night. Will definitely book here again for my next trip. Side tip: Always go for grab and its very accessible!

Second time staying here . Nice location near to Nagoya Hill Mall beside the hotel there a coffeeshop sell decent food and a 24hrs mart.