Bateau Bay Hotel

Good for an overnight night sleep when you are travelling but no restaurant on side.Poor amenities only soap provided.

Firstly the new refurbishment is outstanding. BUT our family of eight all agreed. The food is the WORST pub/club food we have exprerienced on the Central Coast. Steak tough and under cooked. Pizza ordinary, Nachos tasteless with few ingredients. Long wait for the food. Constant cigerette smell where we were sitting outside near the big screen TV. A number of patrons were seen vaping in the outside food area. They were never spoken to by staff. No.. we did not complain on the night, we just could not be bothered BUT will never return. Firstly step... tell your chef to visit and dine at The Chittaway Tavern and or The Lakes Hotel The Entrance to learn how to cater/cook properly! Both those venues are outstanding in food and service.

Being a pub owner myself I do like to give feedback when needed. We waited for 1hr 40mins for food and was served cold. Very disappointing but In saying that I’ve been here before and our food was lovely, maybe just a bad night. Most of the staff was friendly and was very apologetic for the wait time and food. While ordering a drink at the bar the manager rudely come over and interrupts our conversation and tells her that she shouldn’t be interacting with the customers as she should be working and doing something else ?? The poor girl got extremely upset as she wasn’t doing anything wrong she was simply answering my questions I had. The way he spoke to all the staff behind that bar was disgraceful. It’s a shame such a good thriving place is run by an absolute clown. To all staff members at bateau hotel you do an amazing job keep up the good work because your the reason people come back.

Came here for a few beers, trivia and some food. The atmosphere was good out the back, heaters to keep you warm and prizes to win with trivia. We got the chicken schnitzel with garlic prawn topper and the loaded fries. Portion sizes are generous and the food came out quick. Had a game of pool afterwards all round it was a pleasant evening, I will definitely be coming back.