Days Inn by Wyndham Bay City

The service at check in was great. Great customer service. The room smelled very badly of cigarette smoke. There was a stain in the carpet. The arm of the sofa was ripped and there were a few stains on the sofa as well.

The staff was very friendly and helped in all ways. The room was very clean and had plenty of towels.

Granted this model hasn’t been updated in awhile and there is fairly much road noise, but service was really very good, especially room service. They got a good tip because they kept the room stocked up and spotless every day. I would stay here again.

Property needs some repairs. Internet kept going out. Shower head needs deep clean and/or replacement.

I was very disappointed with our stay at the Days Inn in Bay City. The hotel is run down and not well care for. Their breakfast options are limited and not very appetizing. We reserved a room there specifically for the pool but when we arrived, we were told it was closed due to the inclement weather but that if the weather cleared up, it would be reopened. We went down to Matagorda to fish at my brother in law's campsite. Around 8, I called the hotel to see if the pool had been reopened. I was told that it was. So my husband and I left Matagorda and went back to the hotel to get a little swimming in before bed. When we got back, the pool was locked even though it was just after 9. I walked over to the front desk to inquire about it and he walked out to the pool with me to check out the situation. He told me that "oh, they must not have unlocked it after the storm passed." I asked him to please unlock the gate because it still wasn't closing time. He told me that he didn't know where the key was kept. At this point, I reiterated that we were there for the pool and if we weren't going to be able to use the pool, maybe we should just change our reservations for the next day to one of the other local hotels with a pool. At that point, he tells me that he grew up in this town and this was the only hotel in Bay City with a pool. I showed him on the app there were others. Then he says, let me get the key. I don't like to be lied to. Either he has the key or not. Will not stay again.

Everything was great except the shower had brown water it cleared up but it took 30 minutes to clear

Stay and service was great,felt safe and everything was conveniently located,very satisfied 😊

Absolutely loved this hotel! Its not new by any means but the room was clean and the staff was phenomenal!!!

It was a comfortable clean room. Great price. Need some exterior work.