Usuário convidado
23 de junho de 2024
I went off the reviews and was disappointed that we changed hotels as we went to our room. When I walked in, the lobby had like a bit of an odor. I already checked when allowed, and our room was not ready until after 3 pm when we came back from getting lunch to give them time. I would say not as welcoming as mentioned in the review. Homewood Suite used to do daily happy hour, but in this location, it is only on Wednesdays. I was so tired that I wanted to go to my room at this point, but when I went into the room to check, I was not happy. The room is old and needs much updating. Honestly, I get that with some buildings, but when your floor felt slippery and not wet (like greasy slippery), the sofa with some different types of stains (also had hair), the curtain with splattered blood, and it was crazy how the shower head was. I cannot make this up. My husband is not one to complain but when he even said something as well, I immediately made changes and we left. Just not Hilton standard!
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