Usuário convidado
26 de fevereiro de 2024
Hotel is beautiful, check in staff attentive, rooms were phenomenal. Food at Fondi was average Italian, brunch was excellent in The Dining Rooms. Couple comments: Bartenders at their restaurant Fondi could up their service game a bit. Quick example, can’t bring appetizers and a salad and not have plates and utensils, and then not bring them until asked. On Sunday morning we walked into the Dining Rooms for brunch and the gentleman that was there looked at us like we had 5 heads, we tell him we have a reservation for brunch at 9am, he then walks away and comes back 5 minutes later saying it was his first day. I get that he was probably a bit confused, but he never should have been put in that position by management. Now once we were seated, the server we ended up with was excellent and the brunch was as well. The hotel charges an “amenity fee”, the fee is small, but what amenities are available in February? Outdoor pool obviously closed, hot tub outside in the cold, and there was a function onsite that prevented us from going to the Wine Room and Tavern.
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