Avaliações do Shangri-La Hotel Beihai

Resposta da propriedade: Dear Guest,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you and your colleagues enjoyed your stay and were pleased with the early check-in and late check-out options. It's great to know that our rooms met your expectations and that you found both the breakfast and dinner buffet to be worthwhile.Your kind words about our service mean a lot to us, as we strive to provide the best experience for our guests. We look forward to welcoming you back to Beihai and creating more memorable moments for you in the future.

Resposta da propriedade: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the private beach and found it calm and pleasant. It's great that you had a lovely meal by the beach and appreciated the stunning sea view from your room. We're also glad that you enjoyed the diverse options available at our buffet breakfast.We appreciate your comments regarding the bathroom, and we will certainly take that into consideration for future improvements. Thank you for your recommendation, and we hope to welcome you back soon for another great stay!

Resposta da propriedade: Thank you for your kind words! We're delighted to hear that you had a very nice stay and enjoyed the breakfast as well as the lunch at our other restaurant. It’s wonderful that your parents would like to return! We look forward to welcoming you back for another great experience. If you have any preferences for your next visit, just let us know. Safe travels until then!

Resposta da propriedade: Thank you for your feedback! We appreciate your comments about our hotel. We’re glad to hear that you enjoyed the delicious breakfast and the proximity to the ocean. While our building has some age, we strive to maintain a welcoming atmosphere and provide great service for all our guests. We hope to see you again soon and wish you all the best on your travels!

Resposta da propriedade: Thank you for choosing to stay at the Shangri La Hotel in Beihai and taking the time to share your stay experience!We are delighted to hear that you are satisfied with the cleanliness and other aspects of the hotel. We deeply apologize for the furniture and curtain issues you mentioned. We will carefully consider your feedback and strive to improve the facilities to provide guests with a more comfortable living environment.Thank you again for your valuable feedback. We look forward to welcoming you again in the near future!Wishing you a happy life!

Resposta da propriedade: Thank you for your kind words! It's our pleasure to provide you with a wonderful hospitality experience. Ivy and our team strive to ensure your comfort throughout your stay, and we're glad to hear that Ivy promptly attends to your needs. We're delighted that you enjoyed the complimentary fruit basket and desserts that were specially arranged for you. Your recognition of our customer service is truly appreciated, and we take pride in delivering exceptional service that stands out even among other 5-star hotels. Thank you once again for your commendation. We look forward to welcoming you back and exceeding your expectations in the future.

Resposta da propriedade: Thank you for your feedback! We take great pride in maintaining our hotel to high standards, even after being established for some time. We strive to ensure that all areas of the hotel are well-maintained and meet the expectations of our guests. Thank you for recognizing the quality and standards associated with the Shangri-La brand. We appreciate your kind words and look forward to welcoming you back in the future. Should you have any further requests or suggestions, please do not hesitate to let us know.

Resposta da propriedade: Thank you for sharing your comments. Thank you for your recognition of the hotel service, which is the driving force of our continuous progress. We sincerely welcome you to continue your visit to Beihai Shangri-La and look forward to your re-stay experience!

Resposta da propriedade: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, we will record your feedback and notify relevant departments to improve service quality. If you stay next time, I hope you can book this hotel again and give us a chance to provide you with better service.

Resposta da propriedade: Dear guest,thank you for your recognition of the hotel, which is what keeps us going. Sincerely welcome you to continue to visit Beihai Shangri-La and look forward to your stay again!

Resposta da propriedade: Thanks for your recognition of the hotel, which is what keeps us going. Sincerely welcome you to continue to visit Beihai Shangri-La and look forward to your stay again.

Resposta da propriedade: 尊敬的賓客，感謝您的點評分享。很開心得知您對酒店的認可，這是我們不斷積極進取的驅動力。期待您的再次入住體驗，謝謝！

Resposta da propriedade: 尊敬的賓客，感謝您選擇香格里拉酒店並分享您的寶貴反饋！我們很高興您對酒店的位置、環境以及我們的餐飲服務感到滿意，面朝金灘的美麗景緻確實是我們的一大亮點。關於您提到的設施問題，我們非常重視並會盡快進行改進。您的意見對我們提升服務質量非常重要，我們會認真對待每一個細節，以確保為每位賓客提供更舒適的入住體驗。期待您再次光臨香格里拉酒店，享受更完美的假期！

Resposta da propriedade: 感謝您對酒店的評價！我們很高興您喜歡酒店的海邊位置，以及房間的舒適性和大小。我們注意到您提到了潔具，我們會將您的反饋轉達相關部門，以確保我們持續改進。我們也為我們的服務人員能夠為您提供周到的服務而感到自豪，包括入住前的電話確認、房型升級和每日的客房清潔服務。 很高興您也對酒店的早餐和香宮中餐廳讚賞有加。您的評價對我們來説非常寶貴，我們會繼續努力，為每位賓客提供更好的服務和體驗。期待您下次的入住！