Country Inn & Suites by Radisson,Beijing West Station North Square Hotel

Avaliações do Country Inn & Suites by Radisson,Beijing West Station North Square Hotel

Country Inn & Suites by Radisson,Beijing West Station North Square Hotel

Floor 1-3, West Annex Building, North Square, West Railway Station, No.122-1 Lianhuachi East Road, Fengtai District, Beijing, Fengtai District, Beijing, ChinaVer detalhes do hotel
Country Inn & Suites by Radisson,Beijing West Station North Square Hotel
Country Inn & Suites by Radisson,Beijing West Station North Square HotelCountry Inn & Suites by Radisson,Beijing West Station North Square HotelCountry Inn & Suites by Radisson,Beijing West Station North Square Hotel
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Avaliações dos hóspedes

4.7/5
Excepcional
758 avaliação
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.7
Atendimento4.7
Limpeza4.8
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Todas as avaliações(758)
Avaliações positivas(746)
Avaliações com fotos/vídeo(100)
Localização conveniente(115)
Fácil de se locomover(98)
Equipe da recepção cordial(59)
Café da manhã delicioso(45)
Próximo à estação de trem(28)
Bem decorado(19)
Odor estranho no quarto(8)
Ótimos produtos de higiene pessoal(7)
Avaliações negativas(12)
Usuário convidado
Quarto deluxe duplo
Hospedou-se em nov 2024
Sozinho(a)
13 avaliação
4.5/5
Ótimo
Publicado em 27 nov 2024
Great location, right located at the Beijing West station, less than 5 mins walk from the north exit. Spacious room, clean and comfy. Good security, with keycard tapped to use the elevator.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Md Suhanul Islam
Quarto duplo superior
Hospedou-se em set 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 17 set 2024
I have stayed in this hotel for 3 nights. Room was clean and have nice amenities. The room was cleaned every day. Staff behavior was polite and friendly. The hotel is in very good place and have easy and convenient transportation to all scenic spots. Recommended for travelers.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
TinaM
Pure Double Bed Room
Hospedou-se em set 2024
Sozinho(a)
5 avaliação
4.0/5
Muito bom
Publicado em 16 set 2024
Fantastic location if you're about to catch a train via the Beijing West Railway Station. The hotel is just across the station, one can walk through the parking lot and arrive in 2 minutes. If you're arriving via taxi for the first time, it might be a bit confusing when you arrive, as station staff sometimes close off the parking area so vehicles cannot go inside from the main road - just look for the hotel's name though (it's in English and Chinese, both) and you're set. The hotel's reception area is quite small, more than 1-3 people can't really sit in the lobby if waiting for someone/taxi etc. The room I stayed in was large and I was so pleasantly surprised to see how well equipped it was - there was an air purifier, humidifier, water heater etc. The bed was also very, very comfortable. There was hot water 24/7 and the bathroom was clean, though there was a lot of lint accumulated in the hair dryer and it didn't heat properly (this wasn't a huge issue for me so I didn't request for a replacement). There is an absolutely gorgeous teaset in the room too, and brewing my morning tea was such a delight. The ac can both cool and warm the room, which I thought was great. The housekeeping staff were absolutely lovely. Initially they were baffled when I said I don't need fresh towels and slippers everyday and kept insisting on giving me more water bottles haha, they were so kind and warm. Thank you to them for putting a smile on my face everytime I walked by. The reception staff however were notably less warm, although they did try to help me whenever I asked for aid with directions, breakfast timings etc. If you're a foreigner and don't speak any Chinese, you're probably considering staying here because it's a Radisson property and therefore one assumes that reception staff will speak English - my advice is, if this is your first time in China / you haven't yet figured out how to use translation apps, reconsider staying here, as none of the reception staff can speak English and it may be difficult for foreign guests. If you know a little basic Chinese though or can use translation apps, I do recommend staying here, mainly for the location. If you're worried about the Beijing West railway station being a bit unsafe (which it can be), there is always a security guard posted inside the hotel premises. He was kind and it was always reassuring to see him, even when I stepped out at 3 am for some convenience store noodles! I will say though that the reception staff were oddly cold at times -- for example, I had unfortunately missed my early morning train due to a communication issue. I explained this to the ladies at reception, apologising for any inconvenience and asking if I could please leave my luggage with them for a few hours after I check out at 2:00 pm. They responded saying "you can leave your luggage here but you cannot stay overnight" - it was presented to me as if I was begging/asking for favours. There was no question of my staying overnight as I had explained that I would check out before their checkout time, and would take the next train out of Beijing. Little things like this do spoil an otherwise pleasant experience. I did not try the breakfast buffet so can't comment on that. I will say though that ordering takeaway was always a treat, because a cute robot comes to deliver the parcel at your door. This is normal in Chinese hotels, but this particular bot was very cute :)
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Resposta da propriedade: Dear guest, we are very sorry for the unpleasant experience brought to you during your trip. We will report the room hygiene problems you reported to our leaders and further elaborate the room hygiene details. We are very sorry for the indifferent attitude of the reception staff you mentioned, and we are very sorry for the communication barrier caused by the language barrier. According to the requirements of the jurisdiction, the luggage storage cannot stay overnight. I'm sorry that the translation may not be very accurate due to language differences. Finally, I wish you a happy life!
phottigimath
Quarto deluxe duplo
Hospedou-se em jun 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 27 jun 2024
The service was really good. We enjoyed the stay. The staff was very friendly. It is very near to the railway station, so it was really convenient. I should really appreciate the cleanliness, the rooms and the bathrooms were extremely clean. It was an amazing stay. All the staff did a really great job. Extremely happy. PS: the receptionist was very handsome. So extra happy😁
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Kamonwan
Quarto Deluxe (2 camas)
Hospedou-se em jun 2024
Família
1 avaliação
4.5/5
Ótimo
Publicado em 10 jul 2024
Perfect location, very close to Beijing west station. The room was very clean. The staffs were not excellent in english, but can use translator app. Very recommened !
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Usuário convidado
Quarto duplo superior
Hospedou-se em jun 2024
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 8 jun 2024
Super option for those wanting to be closer to the Beijing West railway station. The room was amazing, super clean, super convenient and had a great tea set. Would highly recommend
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Venise Mathilde
Quarto duplo superior
Hospedou-se em mai 2024
Sozinho(a)
15 avaliação
5.0/5
Excepcional
Publicado em 25 mai 2024
Very convenient just a 5 minutes away walk from the exit door of the train station. The room is clean tidy and smells good. Service is good too ! The staff even gave me some cute toy ^.^
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Maybido
Quarto duplo superior
Hospedou-se em out 2024
Viaje com amigos
10 avaliação
5.0/5
Excepcional
Publicado em 13 out 2024
The hotel is very well located and clean. The staff is super friendly even though they cannot speak English. But no worries, they use a translation app, so check-in and check-out is very easy. We even got free water every day and they also gave us a little welcome gift which was very cute.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Usuário convidado
Pure Twin Room
Hospedou-se em ago 2024
Negócios
1 avaliação
1.0/5
Publicado em 29 ago 2024
Pathetic is the word. Inspite of confirmed booking, I was told that there is no room and was given a much smaller room than what I had booked. On asking, they claimed that they have upgraded me. How can shifting to smaller room be an upgrade, I fail to understand. Would never recommend this hotel. Further, I hope trip.com takes strict action as I feel cheated.
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Resposta da propriedade: Dear friend, hello! I am very sorry to have brought you a bad experience. The room area is consistent with that displayed on the website. There will be no situation where you are accommodated in a room smaller than the booked room area. You booked a pure twin room which has no window. The front desk upgraded you to a deluxe twin room for free. The deluxe room has a window. Moreover, the room areas are the same. Your sincere evaluation is the driving force for the continuous improvement of the hotel. Wish you a happy life!
Usuário convidado
Quarto deluxe duplo
Hospedou-se em ago 2024
Casal
4 avaliação
4.5/5
Ótimo
Publicado em 2 set 2024
A nice and convenient place to spend a transit night at the Beijing West high speed railway station. So easily to catch the train on time within short walking distance.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Usuário convidado
Quarto duplo superior
Hospedou-se em ago 2024
Negócios
3 avaliação
1.7/5
Publicado em 27 ago 2024
You can’t sleep if someone is taking shower in other room bcoz rooms are not sound proof & shower sound will be too loud in your room.
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Resposta da propriedade: Dear, seeing your review, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. Your sincere evaluation is the spur to the continuous progress of the hotel, we look forward to your visit again, will give you a better and more satisfactory experience, will make you feel our sincerity, and will let you see that the hotel is constantly striving for progress. We will always greet every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Christian
Quarto duplo superior
Hospedou-se em jul 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 23 jul 2024
Very clean and modern hotel that I can highly recommend. We needed to catch a train from Beijing West at 7 am, so we chose the hotel as it is a 5 minute walk to the station. They even gave us a small breakfast package for free. Good service!
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Usuário convidado
Quarto deluxe duplo
Hospedou-se em jul 2024
Casal
3 avaliação
4.7/5
Incrível
Publicado em 7 jul 2024
Very pleasant and comfortable hotel. Right near the Beijing West Railway Station (north entrance) and plenty of food options around. Easy to get into town. Room is clean and spacious, very comfortable shower. Staff didnt speak engish but with the help of translator apps this is easily solved. Absolutely would stay again.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Usuário convidado
Quarto duplo superior
Hospedou-se em jun 2024
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 26 jun 2024
Very well done by Radisson. No complicated AI assistant or learning curve for the room itself. Not as large or business orientated as some of the 3-4 star hotels, but for a short trip I just need an easy room, good internet, TV for Euro 2024 matches and no surprises.
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level and look forward to the next trip. We can create a more perfect service for you.
Nic
Quarto Deluxe (2 camas)
Hospedou-se em jun 2024
Viaje com amigos
8 avaliação
4.7/5
Incrível
Publicado em 3 jul 2024
Great location, slightly off the central part of Beijing, but easy to find your way, easy to get Didi and having the option to take the subway when required. There are convenience stores below as well as nearby eateries if you dont feel like going too far. The room was considerably clean and we loved the shampoo. Its an old building, but the interiors looks recently refurbished
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Resposta da propriedade: Hello, dear friends, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a star level. We look forward to the next trip. We can create more perfect services for you and look forward to your five-star praise.