Hyatt Regency Beijing Wangjing

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Overall, Hyatt offers a wonderful stay, there are few disappointments. The room, property design and fittings are excellent, the best and most thoughtfully designed breakfast I think I've ever had and very noticeably the friendly, helpful and facilitative stage who can't do enough for you. An honorable mention to staff members Kerwin, Michael the concierge and Audrey and Sia, all who couldn't do enough for a customer, made you feel welcome and taken care of, in a discreet and thoughtful way. There were two things I wasn't so fond of. I was relieved to know I'd booked a non-smoking room. The first room I tried smelled of cigar smoke. Michael the concierge helped me try another, on another floor. It too had background cigarette smell in the room which I had to breathe all night. As a non-smoker it wasn't very nice with every breathe I took. Such are shared air- conditioning ducts I suppose. Anyway I wasn't gong to try a third room. Next time I'd try for a terrace room with an outside door. The smoke would need something that would have me thinking twice whether to book again. You could smell it sometimes when walking in the corridor. Lastly, the refund. Please know you'll be charged approximately another room fee as deposit. At checkout I'd forgotten to ask about its return but was later in the day informed it would need returned in 3 to 5 days. I feel this is a little bit unreasonably excessive. Thank you

Fantastic stay. Was here for a few days and I loved my stay. Would stay again. I loved the lounge and the offerings they had. Prosecco, delicious snacks and light meal in the evening! Highly recommend it! Room was large, clean and comfortable. Breakfast was amazing! I loved the lemon ginger juice shot in the mornings. Staff in the lounge were great!

Really relaxing room and very nice, helpful staff. Lots of useful amenities

The hotel is awesome. Friendly staff, clean and the food selections are great.

Great service as usual

Confutable stay.

Everything was as expected. Thanks for kind service. Certain Hyatt quality

Everything was great! The food was delicious. The staff was very courteous! I will definitely stay again.