Avaliações do Crystal Orange Beijing Nanluoguxiang Hotel

Nós realmente não amamos a nossa estadia aqui e não voltaremos. Inicialmente reservamos um quarto com banheira, mas no check-in fomos imediatamente informados de que o quarto não era muito bom e eles recomendaram que fizéssemos um upgrade. Nós concordamos, mas fomos informados que a única alternativa de upgrade que também tinha uma banheira era o quarto mais caro - não o mais hospitaleiro. Além disso, o quarto estava congelando quando (pagamos) pela atualização fortemente sugerida - a unidade de aquecimento AC demorou muito para aquecer o espaço. Mas havia uma banheira e muita água quente. A conexão wifi era irregular, na melhor das hipóteses. Há um pequeno robô de entrega fofo que traz coisas para a sala, então gostamos disso. A localização é boa, mas pelo preço você poderia (e nós) ficar em algum lugar um pouco mais longe pelo mesmo dinheiro, mas com um serviço muito melhor.

Bom hotel por um preço relativamente barato. A equipe fez o possível para me ajudar, e os hutongs ao redor são realmente fofos. Certamente considerarei ficar novamente no futuro.

A equipe foi de grande ajuda. O quarto era limpo e de bom tamanho, a cama era muito confortável. O serviço do robô foi ótimo, quando tínhamos uma entrega o robô trazia para o nosso quarto. A localização era ótima, perto de Nanlou e de muitos hutongs! Nosso idioma chinês não é muito bom, no entanto, a equipe realmente se esforçou para se comunicar conosco.

I live in Beijing and just booked this apartment to have some time for myself. Specifically, given that in China it is complicated to rent an apartment with bath, I selected this room as it had it. Had a very nice day off, laying in bath, drinking coffee and reading a book. Wish to allow myself to do such things nore often

I recently stayed at Crystal Orange in Beijing, and it was an exceptional experience from start to finish. As a remote solo traveler, I've been to many hotels, but this one truly stands out. The staff went above and beyond to ensure my stay was perfect, providing help with everything I needed and more. Their attention to detail and willingness to assist were remarkable. The team at Crystal Orange is the most friendly and generous I’ve met in a long time. They made me feel completely at home, always ready with a warm smile and eager to help with anything—from work-related needs to making local recommendations. The hotel's atmosphere is both welcoming and professional, and you can feel the genuine care that goes into every aspect of the service. I thoroughly enjoyed my time here and will definitely be coming back on my next visit to Beijing. If you're looking for a place with top-notch service and an incredible team, Crystal Orange is the perfect choice. Highly recommended!

Amazing stay — very clean and comfortable rooms with extra attention paid to the little details; attentive/helpful staff; great location. Will stay here again!

Good service with nice room maintenance. Good for children. Room is very good with all amenities. Front desk staff helpful

Crystal Orange is a convenient hotel near a metro station that it’s linked to many hubs of interest in Beijing, restaurants and shops. The rooms are comfy, beds ok and you have an extensive breakfast, with some western dishes. Our only issue in our stay (room for non-smokers still smelled, stains in the bed clothes) has been corrected swiftly by reception, with the chance to change the room if we were not comfortable during our stay.

Around 10 minutes walking to nanluoguxiang on the quieter side. Service is very good as I made a big display of unhappiness over the central air-conditioning (the air-conditioning cannot be set below 25 degree celciuis at winter). But this seems to be happening to all beijing hotels with central heating. However, they handled my complaints well, even as the situation was beyond their controls, and I really was not very polite when talking to them.

Very convenient place, walking distance to many Beijing atrractions and street food.

modern design and new hotel in the old center of Beijing. Very attentive staff, not a bad breakfast, although for the cost of living at 1200 RMB, the opportunity to enhance the guests’ stay at the hotel with breakfast is still available! thanks for a nice weekend! Best regards, Vlad

Great location for exploring the hutongs. Very nice breakfast options and good customer service. The room was clean and nice big bottles of water, coke, and drip Coffee are complimented.

The hotel is very nice, clean and in a great location for exploring the hutongs. The staff was very kind and provided an excellent service.

Really wonderful time here - hotel is in excellent location and really clean. Lovely friendly staff. Highly recommend!