The Universal Studios Grand Hotel

The hotel is located inside the park and very convenient, clean, new, and fun. The room was nice and big enough for 4 and the staff were very nice and always smiling. We enjoyed very much. Highly recommended.

Am still here at USB hotel. There are some misunderstanding for the breakfast payment. We are utterly disappointed with the service. We were asked to pay an additional of almost SGD $100 for breakfast. As we booked the hotel on trip.com comes with 2 breakfast per day, we have a company of 4 family. So supposedly we have to pay 2 more breakfast. However at the restaurant in the morning, the counter staff told us we have used up the 4 breakfast on day 1. (We have 2 days bf) Then we did not go for breakfast on the 2nd day. As we thought we had used up the 2 other breakfast for day 2. Staff here CANNOT Speaks English well. The night before the 2nd day breakfast, I still called up the customer service to double check on the breakfast status for the next day. They said no more breakfast. ThaT was the reason why we did not go for bf the next morning!! Then during check out they ask us to pay for the breakfast for day 1. And said, we cannot use the 2nd day bf voucher for day 1. They have also checked we did not go for bf on day 2. We will NOT return to THIS HOTEL AGAIN. OTHER THAN THE MISUNDERSTANDING THEY HOTEL ROOM WAS OK FOR THE PRICE PAID WITH A 1230 CHECKOUT.

Clean and Room is Big for couple experience. can early 1 hour enter theme park.

Fantastic stay at the Universal Studios Grand Hotel - Beijing. Great room and amenities with excellent customer service. Will definitely recommend.

We had a great stay at the Universal studios Grand Hotel. The facilities were clean and well maintained. The staff were friendly and very helpful. The location In proximity to the theme park is unbeatable as you are literally in the park.

Cute hotel with early park entry benefits…so convenient for family trip