Wyndham San Jose Herradura Hotel & Convention Center

Avaliações do Wyndham San Jose Herradura Hotel & Convention Center

Wyndham San Jose Herradura Hotel & Convention Center

Autop. Gral. Cañas, Belen, Heredia, 71880, Costa RicaVer detalhes do hotel
Wyndham San Jose Herradura Hotel & Convention Center
Wyndham San Jose Herradura Hotel & Convention CenterWyndham San Jose Herradura Hotel & Convention CenterWyndham San Jose Herradura Hotel & Convention Center
Verifique os quartos disponíveis para suas datas de viagem
Garantimos o melhor preço
1 noite

Avaliações dos hóspedes

3.8/5
Bom
112 avaliação
Avaliações verificadas
Agradável e bem localizado3.8
Comodidades3.7
Atendimento3.7
Limpeza3.9
Filtrar por:
Classificar por:
Todas as avaliações(112)
Avaliações positivas(11)
Avaliações com fotos/vídeo(3)
Avaliações negativas(1)
Usuário convidado
Quarto king com acessibilidade
Hospedou-se em dez 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 3 jan 2025
The hotel was perfect for our needs. We really loved the swimming pool (just a bit cool though for a long swim but would have been so lovely on a hot sunny day), the gym was excellent, and the staff very accommodating. The room was really comfy. We found the breakfast a bit institutional and noisy with children. The hotel seems to cater to families so this could be expected. We are booked to stay there again on our way back through San Jose.
Traduzir
Usuário convidado
Quarto king standard
Hospedou-se em jan 2025
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 2 jan 2025
The staffs are really friendly and I would say it is worth the price. We got a free upgrade too.
Traduzir
Zenrin
Quarto Standard com 2 Camas Queen-Size
Hospedou-se em fev 2024
Outros
2 avaliação
3.2/5
Publicado em 6 fev 2024
We were prepared when booking this hotel from existing reviews by others. What happened turns out disappointing. The room on 2000 series on second floor seems an old unit, no shower floor towel, bath tub a bit old but functional, no fridge and so on. We were prepared for all that considering the price and location. At bed time, we found two bugs on bed linen but dusted them off. It's tropical atmosphere, what one expect! The next morning after breakfast, however, I found a few more on my bed. I pulled out a one of my credit card and killed a few. When pulled up my bed cover further, more showed up ...... See the bug in the video clip. I called front desk who sent a room services personnel to look at it. The personnel seems surprised to see the bugs as well. The front desk lady was nice and quick to act and changed my room to the room on 6000 series and okay with us. I requested to talk to their manager. Once back in late afternoon that day, I approached frondesk rep who went to backroom to fetch for the manager. The manager showed up in a while and apologized lightly, and started to push back by saying it's tropical weather here,bugs are normal, and many more. I told him that the room is infested too bad and need a thoughrou cleaning to eradicate the infestation. The manage then went on to explaining the same. I feel disappointed. For this hotel, I do not recommend this hotel until they do a good job. Or if you do like us, not exactly though, do make sure to ask the right question to avoid such a room. Good luck next time.
Mostrar mais
Traduzir
Jonesy12
Quarto Standard com 2 Camas Queen-Size
Hospedou-se em jan 2024
Viaje com amigos
1 avaliação
2.2/5
Publicado em 28 jan 2024
The most unorganised hotel I have ever been to. Check in is from 3pm and so we arrived at 4pm to be greeted to a huge queue of people unable to get their room as none of the cleaning was completed. Reception told us it would take 30 mins to get a room which was a complete lie. We kept going up and checking and they kept saying another 10 minutes which carried on for 2.5 hours at which time we only received the key to 1/4 rooms I had booked. Other guests we spoke to waited over 4 hours for their room key. We were given one soft drink as a concession for this which I thought was unacceptable. Instead of waiting around to be told further fake waiting times, we left the hotel to go back to town and then on returning at 11pm, the new receptionist had no idea about the issue and struggled to find our other rooms we had been waiting for, resulting in more waiting around after already being frustrated about the situation earlier. Eventually the receptionist from earlier appeared in a very dismissive manner and shoved a post it note with our remaining room numbers for the man to find. Not good service at all. The next day we booked a shuttle bus to the airport. We got to the designated spot and they had run out of room on the bus despite us pre booking. This means we had to wait another 30 mins for a bus to be organised resulting in us having less time at the airport to get through security etc. The actual hotel is fine with a nice pool area (one of the reasons we had booked but were unable to use due to no room access for hours on end) but the management of this hotel is atrocious. Wyndham need to look at this urgently as it is dragging down their name as a trusted hotel chain. I will never be staying at a Wyndham again if they can’t guarantee a stress free experience.
Mostrar mais
Traduzir
Usuário convidado
Quarto Standard com 2 Camas Queen-Size
Hospedou-se em dez 2024
Família
15 avaliação
4.5/5
Ótimo
Publicado em 15 jan 2025
Muy buen hotel tan grande. La piscina fue muy preparada. Si haya más variedad de desayuno sería más ideal.
Traduzir
Usuário convidado
Quarto king standard
Hospedou-se em set 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 5 set 2024
Estuve solo para dormir pero parecía tener buena relación de calidad. Instalaciones buenas y limpias cerca del aeropuerto
Traduzir
Usuário anônimo
Quarto king com acessibilidade
Hospedou-se em nov 2024
Negócios
161 avaliação
3.1/5
Publicado em 2 dez 2024
第二晚沒有歡迎用水,洗漱池是感應出水的,很不方便。
Traduzir
Usuário convidado
Quarto king standard
Hospedou-se em jun 2024
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 20 ago 2024
房間,服務都不錯,環境如花園。只是空調設備老舊了,有點噪音
Traduzir
Usuário anônimo
Quarto king standard
Hospedou-se em abr 2024
Negócios
39 avaliação
4.8/5
Incrível
Publicado em 30 jun 2024
還不錯,除了價格
Traduzir
Mostrar mais